Five Guys logo

General Manager - 2004

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $65,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
family bonding leave

Job Description

Five Guys is a highly regarded fast-casual restaurant chain known for its quality burgers, fries, and unparalleled customer service. Founded by the Murrell family, this company has grown tremendously over the years, expanding across North America with a commitment to maintaining the core values that made it successful. Operating without drive-thrus and with real-life business hours from 11:00 am to 10:00 pm, Five Guys prides itself on creating a welcoming, community-oriented atmosphere where both employees and customers feel valued. With plans for over 1000 new locations, the company is rapidly growing, ensuring ample career advancement opportunities for dedicated team members. Employment at Five Guys offers comprehensive and customizable benefits, including medical, dental, vision, and pet insurance, alongside a 401(k) retirement plan with company matching. The company also provides an Employee Assistance Program and an Employee Relief Fund supported by both owners and employees. Specific leadership roles such as General Managers and Assistant Managers benefit from Family Bonding Leave, granting up to 12 weeks of paid leave immediately upon hire. This reflects Five Guys’ commitment to work-life balance and employee wellbeing. The starting salary for the position ranges from $60,000 to $65,000 annually, complemented by performance-based bonuses that reward efforts towards food safety, financial success, and customer experience. Everyone on the leadership team is eligible for these bonuses, which are backed by regular evaluations through secret shops conducted twice weekly. Five Guys is proud of its work culture that values honesty, energy, motivation, fun, and high standards for personal and team performance. This company is an equal opportunity employer embracing diversity and actively striving to increase representation of women, people of color, veterans, and individuals with disabilities across all areas.

Job Requirements

  • High school diploma or equivalent
  • 2+ years of restaurant leadership experience with financial accountability
  • Availability to work within operating hours of 11:00 am to 10:00 pm
  • Strong interpersonal and motivational skills
  • Honest, energetic, and fun personality
  • Ability to set high standards and achieve goals
  • Commitment to food safety and customer experience excellence

Job Qualifications

  • Minimum 2 years of leadership experience in the restaurant industry
  • Proven track record of managing financial results
  • Strong people management and team-building skills
  • Commitment to delivering exceptional customer service
  • Ability to lead by example and uphold company values
  • Good communication and organizational abilities

Job Duties

  • Lead restaurant operations ensuring financial and food safety standards are met
  • Motivate and train team members to create a great workplace environment
  • Monitor customer satisfaction and respond to feedback promptly
  • Participate actively during shifts to set examples and maintain high service quality
  • Manage inventory, scheduling, and daily administrative tasks
  • Drive sales growth by executing company strategies and promotions
  • Uphold Five Guys core convictions in all activities

Job Criteria

Experience

Mid Level (3-7 years)


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