General Manager 2 - Food

Sodexo Corporate Services is a global leader in quality of life services, offering a wide range of integrated services including food service, facilities management, and catering solutions. With a strong commitment to improving the quality of life for those they serve, Sodexo partners with various organizations to provide exceptional experiences for both customers and employees alike. They emphasize economic, social, and environmental progress in the communities where they operate, making them a trusted and reputable name in the corporate services industry.

This particular position is located at the Federal Reserve Bank of Charlotte, NC, where Sodexo manages a streamlined and high-quality food service operation designed to cater to the needs of the bank's employees and special events. The role is a General Manager 2 position, which is a highly visible and on-site leadership role within a professional, weekday-only setting. Ideal for experienced food service leaders, this role offers the opportunity to take full ownership of the food service operations, foster client partnerships, and lead team development efforts.

The Federal Reserve Bank of Charlotte features one café with three stations, offering breakfast and lunch services Monday through Friday, along with catering operations that include daily business catering and special events. As the number one on-site leader, the General Manager 2 will have full responsibility for the success of the operation by overseeing all aspects including people, performance, and client experience. This requires a strong focus on quality, service, and efficiency in day-to-day café and catering operations.

Financial leadership is a critical component of the role. The General Manager 2 will manage the budget, forecasting, and overall financial performance of the account, ensuring compliance with Sodexo standards, food safety regulations, and client expectations. Building and maintaining strong client relationships is another key aspect of the job, serving as the primary point of contact for the Federal Reserve Bank of Charlotte, proactively identifying opportunities to enhance service programs and overall client satisfaction.

Team leadership and development are also integral to this position. The General Manager will lead, coach, and develop a team comprising one salaried manager and four hourly employees, fostering a positive, engaged, and accountable team culture. Supporting talent development, performance management, and succession planning will help ensure the continued growth and success of the team.

Compensation for this role is competitive and based on the candidate's education and relevant experience. Sodexo offers a comprehensive benefits package that includes medical, dental, and vision care wellness programs, a 401(k) plan with matching contributions, paid time off and company holidays, career growth opportunities, and tuition reimbursement. More extensive benefits information is provided to new employees upon hire.

Sodexo values diversity and inclusion, creating an environment where all employees are respected and valued for who they are. The company provides equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender identity, disability, sexual orientation, military status, or any other protected characteristic. This commitment ensures a fair and respectful workplace where ideas and opinions are valued, contributing to a stronger and happier team.

Overall, this General Manager 2 role at the Federal Reserve Bank of Charlotte is an excellent opportunity for a seasoned food service leader who thrives in a high-profile corporate environment, enjoys client engagement, and is passionate about team leadership and operational excellence.