Five Guys logo

General Manager - 1771

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $65,000.00
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Work Schedule

Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
family bonding leave

Job Description

Five Guys is a renowned fast casual restaurant chain known for its commitment to serving fresh and high-quality burgers, fries, and beverages. Founded by the Murrell family, the company has grown rapidly and maintained a strong focus on quality and customer service. It operates hundreds of locations across North America, with ambitious expansion plans including over 1000 new locations. The company culture emphasizes teamwork, integrity, and a strong work ethic, with a deep passion for delivering the best customer experience each time. Five Guys is recognized not only for its delicious food but also as a family-owned business that values its employees and fosters inclusive work environments. The company proudly offers equal employment opportunities to all candidates and actively seeks to increase representation of women, people of color, veterans, and individuals with disabilities within its workforce.

The position available is a leadership role within Five Guys, with a starting annual pay range of $60,000 to $65,000, and eligibility for a performance-based bonus. This role focuses on managing restaurant operations between the hours of 11:00 am and 10:00 pm, without any drive-thru operations, ensuring that work-life balance is respected. The role comes with a comprehensive benefits package that includes medical, dental, vision, and pet insurance as well as a 401(k) plan with company match, an Employee Assistance Program, and access to an Employee Relief Fund.

An exciting feature of this position is the Family Bonding Leave benefit for General Managers and Assistant Managers, offering up to 12 weeks of paid leave based on tenure. The company also provides clear paths for career advancement, given its ambitious growth plans. A culture of recognition underscores this role, where bonuses are awarded based on food safety, financial performance, and customer experience, with all team members present during secret shop inspections eligible for these incentives.

Ideal candidates will have more than 2 years of leadership experience in the restaurant industry with demonstrated responsibility for financial results. They should be passionate about creating a positive work environment, enthusiastic about delivering excellent customer service, and embody traits such as honesty, energy, motivation, and fun. High standards for themselves and their teams are expected.

Five Guys' core convictions guide daily work and leadership: Remain Humble by being willing to do any task; Exceed Expectations by consistently delivering more than asked; Always Do The Right Thing by letting conscience and grit lead the way; and Lead By Example to set a strong leadership standard. This leadership role at Five Guys offers an opportunity to be part of a passionate, dynamic team that values hard work, fun, and respect for all. The company participates in eVerify and ensures compliance with employment laws to support a fair and inclusive hiring process.

Job Requirements

  • Two or more years of leadership experience in the restaurant industry with financial responsibility
  • Ability to create a great workplace culture
  • Passion for exceptional customer service
  • Energetic, honest, motivational, and fun personality
  • High personal and team standards

Job Qualifications

  • Minimum two years of leadership experience in the restaurant industry
  • Proven ability to manage financial results
  • Strong leadership and team-building skills
  • Commitment to high standards of customer service
  • Excellent communication and interpersonal skills
  • Ability to motivate and inspire a team
  • Knowledge of food safety regulations

Job Duties

  • Manage daily restaurant operations
  • Lead and motivate a team to achieve high performance
  • Ensure compliance with food safety and quality standards
  • Drive financial results and control costs
  • Create a positive work environment that supports employee development
  • Maintain excellent customer service and satisfaction
  • Participate in bonus programs based on performance metrics

Job Criteria

Experience

Mid Level (3-7 years)


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