
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
employee recognition programs
Career development opportunities
Job Description
Domino's Pizza is a globally recognized leader in the quick-service pizza delivery industry, known for its commitment to delivering fresh, high-quality pizzas and exceptional customer experiences. With thousands of stores worldwide, Domino's has built a strong reputation for fast, reliable service and innovative technology, making it a favorite choice for pizza lovers everywhere. The company emphasizes a culture of growth, teamwork, and operational excellence, offering opportunities for employees at all levels to advance their careers in a dynamic and supportive environment. Domino's is dedicated to fostering a positive workplace where team members feel valued, motivated, and empowered to succeed. The franchise model also allows individual stores to thrive under the leadership of motivated managers who run their locations with an entrepreneurial spirit.
The role of General Manager at Domino's is a pivotal leadership position responsible for overseeing the overall performance and daily operations of a Domino's store. As the General Manager, you will effectively run the store as if it were your own business, leading by example and setting high standards for operational excellence. You will be the driving force behind your store's success, managing key performance metrics such as sales, profitability, food safety, and labor management. This position requires a hands-on leader who can coach and develop a high-performing team, instill a customer-first mindset, and ensure compliance with all corporate safety and quality standards.
Your responsibilities will include managing shift readiness to ensure smooth openings, rush periods, and closings, and maintaining inventory accuracy while reducing waste and inefficiencies. You will also oversee cash handling and deposits, ensuring compliance with company procedures across all shifts. A significant part of the role is to foster a positive work culture that motivates and retains employees by hiring, training, and developing team members for growth. Accountability, team collaboration, and ongoing feedback will be critical components of your leadership approach.
In addition to operational duties, you will champion a safety-first culture within your store and during deliveries, ensuring stringent adherence to food safety procedures and cleanliness standards. Handling safety incidents promptly and effectively, and partnering with leadership on investigations will be essential. You will also enhance the customer experience by making guests feel welcomed and valued, responding professionally to feedback, and maintaining clean and presentable store environments.
Domino's is on the forefront of leveraging technology to drive improvements, and as General Manager, you will lead the adoption of operational tech tools to boost efficiency and performance. Training your team to effectively use these systems will be part of your responsibilities, ensuring the store runs with the latest and most impactful technologies.
This full-time position offers a competitive salary and is ideal for individuals passionate about leadership, customer service, and operational excellence in the fast-paced quick-service restaurant industry. By joining Domino's, you become part of a forward-thinking company committed to your career development and success, while making a tangible impact in your community through excellent food service and community engagement.
The role of General Manager at Domino's is a pivotal leadership position responsible for overseeing the overall performance and daily operations of a Domino's store. As the General Manager, you will effectively run the store as if it were your own business, leading by example and setting high standards for operational excellence. You will be the driving force behind your store's success, managing key performance metrics such as sales, profitability, food safety, and labor management. This position requires a hands-on leader who can coach and develop a high-performing team, instill a customer-first mindset, and ensure compliance with all corporate safety and quality standards.
Your responsibilities will include managing shift readiness to ensure smooth openings, rush periods, and closings, and maintaining inventory accuracy while reducing waste and inefficiencies. You will also oversee cash handling and deposits, ensuring compliance with company procedures across all shifts. A significant part of the role is to foster a positive work culture that motivates and retains employees by hiring, training, and developing team members for growth. Accountability, team collaboration, and ongoing feedback will be critical components of your leadership approach.
In addition to operational duties, you will champion a safety-first culture within your store and during deliveries, ensuring stringent adherence to food safety procedures and cleanliness standards. Handling safety incidents promptly and effectively, and partnering with leadership on investigations will be essential. You will also enhance the customer experience by making guests feel welcomed and valued, responding professionally to feedback, and maintaining clean and presentable store environments.
Domino's is on the forefront of leveraging technology to drive improvements, and as General Manager, you will lead the adoption of operational tech tools to boost efficiency and performance. Training your team to effectively use these systems will be part of your responsibilities, ensuring the store runs with the latest and most impactful technologies.
This full-time position offers a competitive salary and is ideal for individuals passionate about leadership, customer service, and operational excellence in the fast-paced quick-service restaurant industry. By joining Domino's, you become part of a forward-thinking company committed to your career development and success, while making a tangible impact in your community through excellent food service and community engagement.
Job Requirements
- High school diploma or equivalent
- prior experience in a leadership or management role
- quick service, fast food or pizza experience preferred
- strong P and L and operations knowledge
- ability to hire, train, and retain high-performing teams
- strong customer service and conflict resolution skills
- reliable transportation and a valid driver's license
- comfortable working evenings, weekends, and holidays
- ability to stand, bend, reach, and lift up to 50 lbs
- ability to work in a hot kitchen environment and walk-in cooler
- ability to safely navigate delivery protocols and store procedures
- use hands and arms for food preparation, box assembly, and oven operation
Job Qualifications
- Prior experience in a leadership or management role
- quick service, fast food or pizza experience preferred
- strong P and L and operations knowledge including food, labor, service times, and customer satisfaction
- ability to hire, train, and retain high-performing teams
- strong customer service and conflict resolution skills
- reliable transportation and a valid driver's license
- comfortable working evenings, weekends, and holidays
- high school diploma or equivalent
- a passion for doing things the right way and helping others succeed
Job Duties
- Own store performance across key metrics
- drive sales and profitability through local marketing and strong in-store execution
- lead shift readiness and ensure team preparedness for open, rush, and close
- drive service time improvement and operational consistency
- complete self-evaluations and coach managers on operations and standards
- maintain food safety and inventory accuracy
- manage labor and food to target while identifying waste or inefficiencies
- ensure proper cash handling, deposits, and compliance across all shifts
- lead by example and delegate responsibilities based on team strengths
- coach on upselling and execution to maximize every order
- own all hiring, scheduling, onboarding, and orientation for your store
- train and develop assistant managers and team members for growth
- set clear expectations and hold your team accountable
- give ongoing feedback and performance coaching
- recognize wins and celebrate success often
- build a positive, inclusive culture that drives engagement and retention
- partner with HR and leadership on progressive discipline when needed
- ensure team members complete training and follow Domino's standards
- drive a safety-first culture daily inside the store and during deliveries
- ensure food safety procedures, product dating, and cleanliness are followed
- report incidents and ensure safe delivery and deposit practices
- partner with leadership on investigations or escalations
- coach your team on preventing and responding to incidents
- make customers feel welcomed, appreciated, and well-served
- respond quickly and professionally to customer feedback and concerns
- maintain team image standards and store cleanliness
- build community relationships with local schools, businesses, and organizations
- lead the adoption of new tech and tools to improve performance and efficiency
- train team on systems and troubleshoot issues when needed
- use operations technology to track routines, performance, and improvements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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