Five Guys logo

General Manager - 0121

Job Overview

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Compensation

Salary
Range $60,000.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(K) Plan with Match
Paid Family Bonding Leave
Employee assistance program

Job Description

Five Guys is a leading fast-casual restaurant chain known for its commitment to serving high-quality burgers and fries in a friendly and welcoming environment. Founded on the principles of quality, simplicity, and hospitality, Five Guys has expanded rapidly across North America, with plans to open more than 1000 new locations. The company prides itself on fostering a family-oriented atmosphere where employees are encouraged to grow and develop their careers while delivering an exceptional customer experience. Recognized for its transparent culture and strong values, Five Guys offers real work-life balance with operational hours typically from 11:00 am to 10:00 pm, without the complications of drive-thru service, allowing team members to focus on quality and service.

This particular position offers a competitive starting salary of $60,000 annually, with eligibility for performance-based bonuses tied to critical success factors such as food safety, financial results, and customer satisfaction. This role is designed for individuals with leadership experience in the restaurant industry, focusing on financial accountability, team development, and delivering a great workplace culture. As a General Manager or Assistant Manager, you will be eligible for paid Family Bonding Leave of up to 12 weeks, immediate upon hire, underscoring Five Guys’ commitment to supporting its team members’ personal lives alongside their professional growth.

In this role, you will lead by example, embody the core convictions of the company which include humility, exceeding expectations, doing the right thing, and strong leadership by example. You will be at the forefront of creating a work environment that motivates your team, ensuring customers have memorable experiences with every visit. With comprehensive and customizable benefits that include medical, dental, vision, pet insurance, a 401(k) plan with company match, and an Employee Assistance Program, Five Guys commits to supporting its team members in every way possible. With a bonus plan that rewards the whole team for excellence during secret shop evaluations, this role offers a unique opportunity to be a part of a successful, growth-oriented company that values integrity, teamwork, and fun.

Job Requirements

  • Minimum of 2 years of leadership experience in the restaurant industry
  • Experience with financial management and accountability
  • Strong communication and leadership abilities
  • Ability to work within stated hours of operation
  • Willingness to embody company core convictions and values
  • Ability to motivate and lead a diverse team
  • Valid work authorization

Job Qualifications

  • Minimum of 2 years leadership experience in the restaurant industry
  • Proven ability to manage financial results and drive profitability
  • Strong interpersonal and motivational skills
  • Excellent communication and organizational skills
  • Ability to maintain high standards for self and team
  • Commitment to delivering exceptional customer service
  • Familiarity with food safety and sanitation requirements

Job Duties

  • Oversee daily restaurant operations to ensure quality and service standards are met
  • Manage financial performance including budgeting, forecasting, and cost control
  • Lead, motivate, and develop staff creating a positive and productive work environment
  • Ensure compliance with food safety and sanitation regulations
  • Implement and monitor customer service initiatives to guarantee satisfaction
  • Conduct regular secret shop preparations and reviews to achieve bonus eligibility
  • Promote company values and core convictions within the team

Job Criteria

Experience

Mid Level (3-7 years)


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