General Manager - 001237-Santa Rosa, CA (Santa Rosa, CA)

Five Guys Burgers and Fries is one of America’s most successful hamburger concepts, renowned not only for its delicious food but also for its exceptional employees. Ranked as the number one burger in America by the Zagat survey, Five Guys has built a strong reputation based on quality, service, and a unique team-oriented work environment. This fast-casual restaurant chain focuses on providing an open kitchen experience that is both lively and engaging, characterized by energetic communication and collaborative teamwork among crew members and management alike. The environment at Five Guys is vibrant and interactive, with employees trained to work in every position within the restaurant, from the register to the grill to morning prep and evening close duties. This comprehensive training ensures that every team member understands the full operation of the restaurant, contributing to its smooth and efficient running.

What sets Five Guys apart is not just its product but its dedication to building a motivated and versatile workforce. The company offers a unique bonus program that provides the opportunity to earn quarterly cash bonuses, rewarding hard work and dedication. This program incentivizes employees to perform at their best and take pride in their role within the team. The company culture is built upon a foundation of respect, hard work, and fun, making it an enjoyable place to work for all staff.

The role of a Five Guys General Manager is key to maintaining this high standard of operation and employee satisfaction. As a General Manager, you are expected to lead and motivate a diverse team by demonstrating strong people and leadership skills. This is the quality that distinguishes outstanding managers from average ones, and it is the primary focus during the interview process. The job requires a high level of energy and stamina, as it is a fast-paced, team-oriented environment where keeping the crew’s energy high is essential for success. Communication skills are vital, as the job involves continuous real-time interaction and coordination with your team throughout each shift.

General Managers at Five Guys also need a passion for both great food and great music, embracing the company’s fun atmosphere where classic rock and roll plays and singing is encouraged. Caring about teammates and always working towards the success of your team is a fundamental part of the role. You will be responsible for managing the restaurant’s financial and inventory performance, crew assignments, training and motivation, and customer relationship management. As a General Manager, you will have full accountability for the smooth running of shifts under your watch, managing both morning and evening shifts regularly.

Typically, shifts include morning hours from 8:00 AM to 4:00 PM and afternoon hours from 3:00 PM to 11:00 PM, requiring flexibility and commitment. If you thrive in a collaborative, fast-paced environment and are passionate about leadership in the food service business, the role of General Manager at Five Guys offers an exciting and rewarding opportunity to develop your career in a respected and growing company.