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GENERAL CLERK - LOBBY

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Discounted hospital services

Job Description

Our hospital is committed to providing exceptional care and service to every individual who walks through our doors. As a leading healthcare institution, we understand that the experience of our guests and patients begins the moment they enter the hospital. To ensure that this experience is welcoming, seamless, and supportive, we offer dedicated hospitality and concierge services. These services are vital to creating a positive first impression, guiding guests throughout their visit, and serving as the primary point of contact for any inquiries or assistance. Being part of our hospital team means becoming an integral player in promoting a culture... Show More

Job Requirements

  • High school diploma or equivalent
  • 3 years experience in hospitality or customer service preferred
  • hospitality certification preferred
  • ability to communicate effectively
  • customer-oriented attitude
  • ability to remain professional under pressure
  • knowledge of basic computer applications

Job Qualifications

  • High school diploma or equivalent
  • 3 years experience in hospitality or customer service preferred
  • hospitality certification preferred
  • strong communication and interpersonal skills
  • ability to multitask and remain composed in busy settings
  • basic computer skills
  • customer-focused mindset

Job Duties

  • Greet and assist guests entering the hospital
  • provide directions and information about hospital services
  • respond to guest inquiries and resolve issues promptly
  • coordinate with hospital departments to facilitate visitor access
  • maintain a welcoming and professional lobby environment
  • handle guest registrations and check-ins
  • uphold hospital policies while delivering excellent customer service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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