Gate Safety Patrol / Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

On-call
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Benefits

Starting pay $15 - $17 per hour
annual bonuses
Paid benefits
Paid Time Off
On-call benefits
promotion opportunities

Job Description

Radkin, LLC is a distinguished residential service provider specializing in delivering luxury concierge, valet, and courtesy patrol services primarily for high-rise condominiums and gated communities. Established in 2006 by Gill Plummer, Radkin has spent over 18 years setting the standard for residential service excellence in Texas. Now expanding into South Florida, Central Florida, and Atlanta, Radkin continues to prioritize exceptional service quality and personalized care for its clients. The company prides itself on having staff members who are not only attentive and perceptive but also genuinely invested in making every resident and guest feel valued, seen, and supported. Radkin fosters a work environment that thrives on professionalism, inclusivity, and dedication to client satisfaction, which translates into trusted and highly regarded residential experiences.

The Courtesy Gate Patrol / Concierge position at Radkin is a full-time or part-time opportunity ideal for candidates who are passionate about luxury service and eager to work within an esteemed residential community. Reporting to the Lead Concierge, this role is vital to maintaining the security, safety, and polished atmosphere residents expect from high-end properties. Operating on a 24/7 schedule, the role requires flexibility to work holidays and on-call hours, exemplifying the company’s commitment to uninterrupted service. The luxury concierge is often the visible face of the property, responsible for greeting residents, guests, and patrons with professionalism and warmth, while ensuring seamless coordination with other departments to enhance the resident experience. This role demands a proactive, positive attitude, strong conflict resolution skills, and the ability to work independently while remaining highly alert and attentive to the community’s needs.

Key aspects of this role include delivering an exceptional level of customer service tailored to a sophisticated clientele, upholding high professional standards at all times, and providing a reassuring presence that emphasizes safety and order within the residential environment. Candidates will be expected to display enthusiasm, stamina, and patience, with a keen sense of judgment and initiative to address any issues swiftly and discreetly. Additionally, the position includes performing specific tasks or duties as assigned by management to ensure smooth daily operations. The hourly starting wage ranges from $15 to $17, with full-time employees eligible for annual bonuses, paid benefits, paid time off, and promotion opportunities. Radkin is committed to equal opportunity employment practices, fostering diversity and inclusion within their team to create a supportive atmosphere for all individuals.

Job Requirements

  • Must reside in Houston, TX
  • Availability to work specific days per week, with the possibility of overtime
  • Physical ability to sit and stand for extended periods
  • On-call availability
  • Reliable transportation

Job Qualifications

  • Prefer 1 year of customer service experience
  • Conflict resolution skills
  • Basic computer and typing skills
  • Ability to work independently
  • Good sense of judgment
  • Friendly, caring, and patient demeanor
  • Professional appearance

Job Duties

  • Greet patrons, residents, and scheduled guests and lead to appropriate areas or person
  • Perform specific tasks as required by the manager to ensure that all guests receive exceptional service
  • Always maintain a high level of professionalism and customer service
  • Collaborate with other departments to ensure a seamless guest experience
  • Perform specific tasks as required by the location

Job Criteria

Experience

Mid Level (3-7 years)


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