Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Uniform allowance
Job Description
The City of Galveston is an island community steeped in rich history and abundant opportunities, making it an ideal place to live, work, and raise a family. Known for its beautiful beaches, vibrant culture, and welcoming atmosphere, Galveston offers residents and visitors alike a unique blend of recreational and professional experiences. The city is committed to providing excellent public services and maintaining a safe, enjoyable environment for all who visit or call it home. As an equal opportunity employer, the City of Galveston values diversity and inclusivity, ensuring a discrimination-free workplace where all employees are respected and supported. The city... Show More
Job Requirements
- Minimum age of 18 years
- Certified Tourism Ambassador preferred
- Reliable transportation required
- Ability to work outdoors for entire shift
- Physical ability to squat, crouch, reach, bend, twist, sit, and stand for extended periods
- Frequent lifting and moving of up to 20 pounds unassisted
- Occasional lifting of more than 20 pounds assisted
- Ability to read, write, comprehend and respond to oral and written communications
- Ability to maintain punctual attendance
- Commitment to work on holidays, weekends, and special events as scheduled
Job Qualifications
- Minimum age of 18 years
- Certified Tourism Ambassador preferred
- Reliable transportation required
- Excellent customer service skills
- Ability to communicate effectively verbally and in writing
- Basic math skills to accurately make change
- Moderate level of technological competency
- Ability to work under pressure and handle difficult guests
- Ability to establish and maintain cooperative working relationships with co-workers and the public
- Knowledge of City policies, ordinances, and safety standards
- Ability to act quickly and calmly in emergency situations
Job Duties
- Collect fees from customers for entrance into the beach parks
- Accurately make change using cash
- Troubleshoot technical issues as they arise
- Promote good public relations through friendly, helpful, and accurate communication with park guests
- Accurately complete daily reports and any other required forms
- Maintain a neat and orderly work area
- Relay park rules and City ordinances to guests upon entrance into the beach parks
- Assist in the maintenance of the park including garbage handling, restroom maintenance, and physical appearance of guest areas
- Field routine and non-routine questions from guests about the beach parks and Galveston Island
- Handle large volumes of guests through the gate while maintaining customer service and cash handling accuracy
- Work effectively with other employees and park guests
- Resolve guest concerns when possible and refer escalated issues to the on-duty manager
- Report to other recreation locations for assistance if requested
- Assist with special projects for all recreation locations
- Demonstrate courteous and cooperative behavior when interacting with citizens, visitors, and City staff
- Perform other duties as required or assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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