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Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Meal Allowances
Job Description
Moody Gardens is a prominent resort and entertainment complex located in Galveston, Texas, renowned for its unique blend of education, entertainment, and hospitality. The complex encompasses an array of attractions including an aquarium, rainforest pyramid, discovery museum, and various restaurants, making it a significant destination for both tourists and locals alike. Moody Gardens is dedicated to providing a captivating and memorable experience to every visitor through high-quality service, innovative attractions, and a strong commitment to environmental stewardship and community involvement. The establishment prides itself on maintaining a friendly and welcoming atmosphere while upholding standards of excellence across all departments, including... Show More
Job Requirements
- No prior experience required
- must obtain TABC & Food Handlers Certification prior to beginning work
- must be reliable and responsible
- able to deal with large crowds and potentially upset guest
- able to handle a fast paced environment that is often stressful
- able to exhibit maturity in the workplace and have a cooperative attitude
- ability to remain on feet for entire shift
- ability to grasp, lift, push, pull, or otherwise move up to 30 pounds
Job Qualifications
- No prior experience required
- must obtain TABC & Food Handlers Certification prior to beginning work
- must be reliable and responsible
- ability to deal with large crowds and potentially upset guest
- ability to handle a fast paced environment that is often stressful
- ability to exhibit maturity in the workplace and have a cooperative attitude
Job Duties
- Maintain a guest focus while performing duties
- assume 100% responsibility for quality guest experience
- welcome and greet guests within 20 seconds with a friendly polite smile and eye contact
- inform guest of specials and menu changes
- answer questions about our food and beverages and other restaurant functions and services
- provide high chairs and special seating arrangements to guests as needed or as requested
- seat each guest in the appropriate section, rotate sections to ensure that servers are not overwhelmed and tables are distributed evenly
- provide menus for each guest and remove unnecessary place settings
- inform server of new tables seated in section and return to cashier’s desk and mark table as occupied
- check schedule daily to be aware and prepared for any incoming parties and special events
- ensure menus are kept clean and in a neat and tidy state
- as guests vacate table ensure they are being cleaned and removed from the board as occupied
- replenish work station supplies
- inform occupied and unoccupied table to relief personnel
- communicate details about any waiting guests and their request to relief personnel
- be ready and willing to assist servers before they ask
- thank guests for their visit and invite them to return
- attend all scheduled employee meetings and bring suggestions for improvement
- notify manager on duty any time a guest is not 100% satisfied with their experience
- any and all other duties as assigned
- duties are subject to change as management deems necessary to best serve the needs of Moody Gardens
Job Criteria
Experience
No experience required
Job Location
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