Garden + Grain Host Full Time

Gaylord Hotels, a part of Marriott International, is a renowned hospitality leader known for its exceptional meeting and event spaces, as well as its commitment to delivering unparalleled guest experiences. As a premier brand within the Marriott portfolio, Gaylord Hotels prides itself on creating environments that bring people together in unique and memorable ways. With a dedication to service excellence and guest satisfaction, Gaylord Hotels cultivates a culture where creativity, entrepreneurship, and big-hearted service are at the core of every team member's work ethic. This prestigious brand offers not only outstanding hospitality but also limitless career growth opportunities, making it an attractive workplace for individuals passionate about the hospitality industry and delivering top-tier service.

The role of the Guest Services Host at Gaylord Hotels is pivotal in ensuring that every guest is warmly welcomed and comfortably accommodated. This position primarily involves greeting guests, determining the size of their party, and guiding them to clean and available tables, ensuring an inviting dining experience from the moment they arrive. The Guest Services Host is responsible for arranging seating for groups, managing table settings to maintain high standards of cleanliness and appropriateness, and ensuring that menus are current and in pristine condition. Throughout the day, maintaining the cleanliness of work areas and monitoring the dining room environment for guest safety and comfort are also key components of this role.

Beyond these physical tasks, the Guest Services Host is expected to uphold company safety and security policies, report any accidents or hazards, and adhere to professional appearance standards. Communication skills are essential, as the host must interact clearly and professionally with guests and team members alike, as well as handle telephone inquiries with proper etiquette. The role requires a team-oriented attitude, promoting positive relationships within the organization and supporting collective goals. Physical endurance is necessary, as the position involves standing, sitting, or walking for extended periods and handling objects up to 10 pounds.

Employment with Gaylord Hotels offers a comprehensive suite of benefits designed to support the well-being and career advancement of their associates. While benefits may vary based on employment status and location, the company places a strong emphasis on creating an inclusive, supportive environment where every employee can thrive. Gaylord Hotels is committed to equal opportunity employment, valuing diversity and ensuring non-discrimination across all protected categories, including disability and veteran status.

Joining Gaylord Hotels means becoming part of an amazing global team where every individual is encouraged to do their best work, find purpose, feel a sense of belonging, and grow into the best version of themselves. This role is ideal for individuals seeking an entry-level position in hospitality with no prior experience required but a strong desire to contribute to exceptional guest experiences within a supportive and dynamic environment.