Gaming Floor Beverage Barback, Southland Casino

Delaware North Gaming is a prominent division of Delaware North, a global leader in hospitality and food service management. Delaware North operates a diverse portfolio that includes iconic sports venues, national parks, casinos, and hotels, reflecting over 100 years of history and commitment to excellence. The Southland Casino Hotel, owned and operated by Delaware North, stands as a premier entertainment destination in West Memphis, Arkansas. The casino features more than 2200 slot machines and a variety of gaming tables including live blackjack, craps, and roulette, along with simulcast wagering and a sportsbook. The hotel complements the casino experience with 300 luxurious rooms and suites, offering guests a comfortable and upscale stay just a short drive from downtown Memphis, Tennessee.

At Delaware North, the business philosophy centers around people – employees and guests alike. The company values its team members as part of a global legacy, offering a family-owned environment with worldwide operations that present unique growth and career advancement opportunities. With a wide range of interests supported – including restaurants, hotels, sports, gaming, operations, and retail – Delaware North emphasizes creating great experiences in great places, all while nurturing its employees' professional development.

The Barback position at Southland Casino is a vital role responsible for supporting bar operations to ensure timely and efficient guest service. This role involves tracking and stocking inventory, delivering beverages to various locations within the facility, and maintaining cleanliness and organization to support the bar team. Although experience or a diploma is not a prerequisite, candidates who thrive in fast-paced environments and can collaborate well with others will find this a rewarding position. Physical capability is essential due to the demands of lifting and handling equipment and inventory.

This job opportunity is offered as both full-time and part-time employment with a base pay of $15.00 per hour, not including potential earnings from tips, making it a tipped position. Delaware North is committed to the well-being of its team members and offers a comprehensive benefits package designed to ensure comfort, safety, and security, empowering employees to provide exceptional service to guests. Benefits include weekly pay, training and development programs, employee discounts, and flexible work schedules. Eligible employees may also access health, dental, and vision insurance, a 401(k) plan with company match, paid vacation and holidays, parental bonding leave, an employee assistance program, and tuition or professional certification reimbursement.

Shift schedules for barbacks include evenings, days, overnight hours, holidays, and every weekend, requiring a flexible approach to work hours. The nature of the role involves frequent standing, walking, bending, stooping, lifting up to 70 pounds, and maneuvering heavy carts of stock throughout the casino and hotel facility. Effective communication with supervisors and team members is crucial to report equipment needs and maintain a clean and organized work environment.

Joining Delaware North as a Barback at Southland Casino means becoming part of a respected hospitality company that values diversity, inclusivity, and equal opportunity employment. The company encourages applicants from all backgrounds and is dedicated to sustaining a workplace free from discrimination. This role is a stepping stone for individuals seeking entry-level opportunities in hospitality with potential career growth within the expansive Delaware North network. By contributing to memorable guest experiences and efficient bar operations, barbacks play a significant role in the continued success of Southland Casino and Delaware North's longstanding hospitality tradition.