Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $24,194.86 - $30,179.82
Benefits
fun and exciting work environment
Excellent Benefits
opportunities for growth
Inclusive and diverse workplace culture
Continuous learning and development
Collaboration and mutual respect
employee recognition programs
Job Description
Newport Racing & Gaming is a premier gaming and entertainment facility situated in Newport, Kentucky. Proudly featuring over 400 popular and thrilling state-of-the-art Vegas-style gaming machines, the property offers a dynamic and engaging gambling environment complemented by sports wagering, quality dining options, and simulcast racing events. This facility is designed to provide guests with an exciting and immersive gaming experience in a lively setting that integrates entertainment, hospitality, and responsible gaming practices seamlessly. Newport Racing & Gaming operates under strict compliance with regulations and strives to deliver superb guest service and a welcoming atmosphere for patrons and team members alike.Show More
Job Requirements
- High school diploma or GED
- minimum of one year gaming attendant or gaming technician experience preferred
- available to work when needed, including weekends, holidays, and nights
- demonstrated successful performance in a guest service role in a public environment
- able to obtain and maintain a valid Kentucky gaming/racing license
- maintain a professional working relationship among all personnel
- knowledge of state gaming laws and regulations
- oral and written communication skills
Job Qualifications
- High school diploma or GED
- minimum of one year gaming attendant or gaming technician experience preferred
- demonstrated successful performance in a guest service role in a public environment
- able to obtain and maintain a valid Kentucky gaming/racing license
- knowledge of state gaming laws and regulations
- oral and written communication skills
- maintain a professional working relationship among all personnel
Job Duties
- Exhibit conduct in accordance with all Gaming Commission regulations, federal and state laws and regulations, Newport Racing & Gaming policies and procedures, and departmental policies and procedures
- consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow team members
- demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns or observations
- provide superior guest service to gaming guests on the gaming floor
- promote positive public/team member relations at all times by providing friendly service to guests and being available to meet their needs
- maintain excellent communication skills and interpersonal relations with guests, vendors, visitors, and team members
- display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic
- maintain a clean and safe area for guests and team members
- ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations
- ensure compliance with the Bank Secrecy Act (BSA) and the property’s BSA policy & monitor for suspicious transactions
- perform cash handling transactions such as paying jackpots and making change
- determine and correct machine malfunctions such as printer errors and bill validators
- keep and balance cash wallets at the end of the shift
- maintain secure key controls at all times
- maintain a good relationship with cage employees to help execute gaming transactions
- promote honesty and trust amongst the team
- responsible for maintaining a consistent, regular attendance record
- perform other duties as assigned
Job Location
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