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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.75 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
team events
Retirement Plan
Job Description
The Houston Texans are a professional American football team based in Houston, Texas. They are a member of the National Football League (NFL) and compete in the AFC South division. Established in 2002, the Texans have cultivated a reputation not only for their competitive spirit on the field but also for their commitment to excellence, teamwork, and community engagement off the field. The organization prides itself on attracting top talent who share core values such as character, hard work, discipline, and teamwork. This culture drives the team’s mission to deliver outstanding performances and maintain a winning attitude with integrity in... Show More
Job Requirements
- High school diploma required
- Ability to walk and stand for prolonged periods
- Ability to work part-time, including all 10 Texans home games and postseason games
- Ability to work at other Lone Star Sports and Entertainment events
- Reliable transportation to and from NRG Stadium
- Must be physically present at NRG Stadium during work
- Strong communication skills
Job Qualifications
- Outstanding customer service skills
- Professional demeanor and appearance
- Strong interpersonal skills with ability to think creatively in solving customer service issues
- Ability to work effectively in a team environment as well as independently
- Strong attention to detail and follow-through
- Prior customer service experience preferred
- Bachelor's degree preferred
Job Duties
- Conduct pre- and post-game checks of all premium seating areas
- Assume station at designated areas such as VIP entrance, club level host and concierge desks, suite level, Director's Club
- Greet and welcome Suite and Club level guests
- Provide information on the Stadium, the Club and the city of Houston to guests
- Resolve service issues encountered by premium product guests
- Assist with special requests from premium seating guests
- Assist with premium giveaways and other service-related gameday duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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