Game Day Event Staff - International Soccer

Fort Lee, NJ, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Compensation

Hourly

Exact $22.00

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive pay

Opportunities for career growth and advancement

Training and development programs

flexible scheduling options

Positive and supportive work environment that values diversity and inclusion

Job Description

BEST Crowd Management, a division of GardaWorld, is a leading provider of professional crowd management and event staffing services. Renowned for its commitment to safety, efficiency, and customer satisfaction, BEST Crowd Management specializes in delivering exceptional event experiences through well-trained personnel and top-notch operational support. Serving a diverse range of clients, including sports events, concerts, conventions, and festivals, the company prioritizes creating secure and enjoyable environments for attendees. With a strong reputation in the industry, BEST Crowd Management continuously strives to uphold the highest standards of service excellence while fostering an inclusive and supportive workplace culture for its employees.
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Job Requirements

Be at least 18 years old (age requirements may vary depending on local regulations)
Hold a high school diploma or equivalent (some college education is preferred)
Previous experience in customer service, hospitality, or event-related roles is advantageous
Excellent communication and interpersonal skills
Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations
Flexibility to work evenings, weekends, and holidays based on event schedules
Physical stamina to stand, walk, and engage in physical activities for extended periods
Demonstrated reliability, punctuality, and a strong work ethic

Job Qualifications

Hold a high school diploma or equivalent (some college education is preferred)
Previous experience in customer service, hospitality, or event-related roles is advantageous
Excellent communication and interpersonal skills
Strong problem-solving abilities and professionalism in high-pressure situations
Demonstrated reliability, punctuality, and a strong work ethic

Job Duties

Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs
Assist with event set-up, including arranging equipment, placing signage, and other tasks as assigned
Monitor event areas to ensure cleanliness, organization, and compliance with venue policies
Answer questions and provide information about the event, facilities, and amenities to guests
Guide and direct guests to appropriate locations, such as seating areas, restrooms, concession stands, and exits
Address guest inquiries, complaints, or issues promptly and professionally
Collaborate with event staff, vendors, and team members to ensure smooth event operations
Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees
Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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