Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $29.00
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Work Schedule

Flexible
Weekend Shifts

Job Description

RH is a renowned luxury home furnishings company that prides itself on its dedication to exceptional taste and unparalleled design. At its core, RH is about scaling taste and elevating the home furnishing industry by collaborating with the finest designers, artisans, manufacturers, and talent. Through an integrated platform, RH curates an extensive and sophisticated collection of luxury products that transcend traditional boundaries. The company is transforming from merely selling products to creating and selling entire spaces. This is achieved by building an ecosystem of products, places, services, and experiences that firmly establish RH as a global leader in taste, design, and lifestyle. With a culture that prioritizes high energy, creativity, determination, and teamwork, RH invests in people who are innovative problem solvers and passionate team players, committed to excellence and embodying the brand's vision and values.

The role of Gallery Host at RH is pivotal in delivering a world-class customer experience within the gallery environment. Gallery Hosts serve as the welcoming face of the RH brand, providing exceptional service to guests and supporting the smooth operation of the gallery space. This position demands polished communication skills, professionalism, and a proactive approach to guest engagement. Responsibilities include greeting visitors with enthusiasm, assisting with wayfinding, managing check-ins for design services and restaurant waitlists, providing concierge support, and ensuring the gallery remains pristine, safe, and compliant with all standards. Furthermore, Gallery Hosts contribute to event support both onsite and offsite, fostering an inviting atmosphere that reflects RH's commitment to excellence. The role is ideal for individuals who thrive in fast-paced environments and enjoy delivering personalized service to diverse clientele. If you are energetic, accountable, and eager to learn, this role offers a compelling opportunity to be part of a dynamic team dedicated to elevating luxury home furnishings and lifestyle experiences.

Job Requirements

  • 2+ years of related experience
  • willingness to learn new and exciting things
  • energetic, accountable and team oriented
  • reliable, dependable and responsible
  • ability to multitask in a fast paced environment with a positive attitude
  • willingness to work a flexible schedule, including weekends and holidays
  • ability to lift up to 50 pounds
  • ability to work standing and walking for extended periods of time

Job Qualifications

  • minimum of 2 years of related experience
  • strong communication and interpersonal skills
  • ability to multitask effectively in a fast-paced environment
  • enthusiastic and positive attitude
  • team-oriented mindset
  • dependable and accountable
  • willingness to work flexible hours including weekends and holidays

Job Duties

  • live our vision, values and beliefs every day
  • represent the rh brand through polished communication, personal appearance and professionalism
  • enthusiastically engage rh clients as they enter the gallery, eagerly delivering world-class service
  • answer guest questions about rh interior design services and connect them with the appropriate associate to further the customer experience
  • provide friendly yet discreet and unobtrusive service in the following areas: greeting, wayfinding, check-in for rh interior design and restaurant waitlist, coat and umbrella check, occasional concierge service and valet validation
  • assist with daily setup and breakdown of the gallery host station and monitor gallery areas to ensure they are kept clean, safe and code compliant
  • assist with onsite and offsite events as needed
  • provide feedback on guest comments or escalations to leadership team

Job Criteria

Experience

Mid Level (3-7 years)


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