Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $26,004.75 - $29,507.60
Benefits
Flexible work schedule conducive to work-life balance
Employee discount on food and beverages
Comprehensive health insurance
401(k)
Job Description
Managed by HHM Hotels, this opportunity as a Host involves providing guests with a full range of individualized service during their hotel stay. The position offers a potential career path to roles such as Front Desk Supervisor or Sales Coordinator, leading to Front Office Manager or Sales Manager positions.
Job Requirements
- Greet, register, and assign rooms to guests of the hotel
- verify customers' credit and establish payment method
- make and confirm external reservations for dinner, entertainment, and transportation
- compute bills, collect payments, and make change for guests
- answer hotel phone and handle guest requests and inquiries
- transmit and receive messages using telephones or PMS system
- deposit guests' valuables in hotel safes or safe-deposit boxes
- perform bookkeeping activities such as balancing accounts
- serve food in guest rooms upon request, ensuring a positive in-room dining experience
- act as a private lounge host
- follow sustainability guidelines and practices related to HHM's EarthView program
- practice safe work habits and use required safety equipment
- be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- perform other duties as requested by management.
Job Location
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