Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $19.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Employee assistance program
Paid Time Off
Job Description
Brightview Senior Living is a leading provider in the senior living industry, dedicated to delivering exceptional care and services tailored to meet the unique needs of older adults. With a strong commitment to excellence, Brightview operates communities across various locations, fostering environments where seniors can thrive with dignity, respect, and joy. The company places great emphasis on creating inclusive and supportive atmospheres not only for residents but also for its staff, ensuring a workplace culture rich in diversity, professional development, and personal growth. Brightview's reputation stems from its innovative approach to senior care, combining compassionate service with cutting-edge practices to enhance residents’ quality of life.
The opportunity available at Brightview is for a Concierge position within their Gallery Apartments community. This role is pivotal in elevating the experience of residents by providing warm welcomes and engaging directly with residents, their families, and guests. The Concierge serves as a resourceful and approachable contact point, responsible for handling various special requests ranging from light shopping and errands to mail retrieval and securing reservations or tickets for events. Beyond these tasks, the Concierge contributes to a hospitable environment by arranging and serving continental breakfasts, light snacks, and beverages, all designed to foster community and comfort.
This position emphasizes communication and coordination as the Concierge actively promotes community programs and events while collaborating with multiple departments including care, maintenance, housekeeping, and dining to ensure residents’ needs are met promptly and efficiently. The role offers a salary range of $17.00 to $19.50 per hour, reflecting experience, qualifications, and community size among other factors. It also highlights the possibility of additional incentives and comprehensive benefits that Brightview extends to its employees.
Brightview Senior Living prides itself on its culture of inclusion and values diversity, underscoring its commitment as an equal opportunity employer. The company actively promotes a workplace where every employee can flourish, supported by resources for ongoing education and career advancement. If you are passionate about providing excellent customer service, thrive in managing multifaceted responsibilities, and want to make a meaningful impact in the lives of seniors, this Concierge role at Brightview offers a fulfilling and rewarding career path within a respected and supportive organization.
The opportunity available at Brightview is for a Concierge position within their Gallery Apartments community. This role is pivotal in elevating the experience of residents by providing warm welcomes and engaging directly with residents, their families, and guests. The Concierge serves as a resourceful and approachable contact point, responsible for handling various special requests ranging from light shopping and errands to mail retrieval and securing reservations or tickets for events. Beyond these tasks, the Concierge contributes to a hospitable environment by arranging and serving continental breakfasts, light snacks, and beverages, all designed to foster community and comfort.
This position emphasizes communication and coordination as the Concierge actively promotes community programs and events while collaborating with multiple departments including care, maintenance, housekeeping, and dining to ensure residents’ needs are met promptly and efficiently. The role offers a salary range of $17.00 to $19.50 per hour, reflecting experience, qualifications, and community size among other factors. It also highlights the possibility of additional incentives and comprehensive benefits that Brightview extends to its employees.
Brightview Senior Living prides itself on its culture of inclusion and values diversity, underscoring its commitment as an equal opportunity employer. The company actively promotes a workplace where every employee can flourish, supported by resources for ongoing education and career advancement. If you are passionate about providing excellent customer service, thrive in managing multifaceted responsibilities, and want to make a meaningful impact in the lives of seniors, this Concierge role at Brightview offers a fulfilling and rewarding career path within a respected and supportive organization.
Job Requirements
- High school diploma or equivalent
- previous experience in a concierge or customer service role
- excellent communication skills
- ability to multitask and prioritize
- strong problem-solving abilities
- friendly and approachable demeanor
- ability to work collaboratively in a team environment
Job Qualifications
- Experience as a Concierge with a focus on excellent customer service
- resourceful and creative when solving problems quickly and effectively
- able to organize and manage multiple priorities naturally
Job Duties
- Welcome and engage residents living in our Gallery Apartments as well as their families and guests
- respond to all special requests for Gallery residents such as light shopping, running personal errands, retrieving mail, and securing reservations and/or event tickets
- arrange and serve a continental breakfast, light snacks, and beverages to Gallery residents and their guests
- promote programs and events that are taking place at the community
- coordinate with all departments to confirm the care, maintenance, housekeeping and dining needs of the residents are met in a timely and efficient manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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