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Funeral Home Receptionist

Job Overview

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Employment Type

Temporary
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

supportive environment
Meaningful work
growth opportunities
competitive compensation

Job Description

We are a dedicated team of compassionate professionals committed to serving families with comprehensive funeral, cremation, and cemetery care. Our organization operates with a mission to bring ease and comfort during some of the most difficult moments in life. We strive to create certainty amid the uncertainty of life's end by embracing and embodying core values such as leading with compassion, building trust, and nurturing a supportive community so that no individual walks this journey alone. Our headquarters in Santa Cruz hosts a vibrant and committed staff that values collaboration, kindness, and mutual support, fostering a workplace culture that not... Show More

Job Requirements

  • High school diploma or the equivalent
  • Minimum one year of work experience in an office environment
  • Basic knowledge of Microsoft Office Suite
  • Ability to communicate effectively both verbally and in writing
  • Ability to handle sensitive information with discretion and professionalism
  • Ability to perform physical tasks such as lifting up to 50lbs and standing or sitting for extended periods
  • Ability to maintain a presentable office area and manage office supplies

Job Qualifications

  • High school diploma or the equivalent
  • Basic understanding of and ability to use various forms of technology and communications including online portals, social media, email, live webinars, text, and phone
  • Minimum of one year of work experience in an office environment of a small business
  • Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong communication and grammatical skills, with the ability to proof work
  • High attention to detail and accuracy, with excellent follow-up skills
  • Ability to talk, listen and speak clearly on the telephone and in-person

Job Duties

  • Answers phones and fields questions with appropriate phone etiquette and compassion
  • Greets and interacts with customers, handling inquiries and directing them according to specific needs
  • Receives and relaying messages/telephone calls from internal and external sources
  • Completes filing for documents and case files
  • Participates in weekly updates with the supervisor to share and exchange resources and to ensure goals are met
  • Ensures office area is presentable and maintains office equipment as necessary
  • Maintains and orders office supplies routinely

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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