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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $20.00
Work Schedule
Standard Hours
Flexible
On-call
Benefits
Financial assistance programs
Health Insurance
Savings account options
401k Retirement Plan
Paid Time Off
Employee Discounts
Community Involvement Opportunities
Job Description
Riemann Family Funeral Homes is a well-established funeral and memorial service provider known for its dedicated and compassionate approach to serving families during their most difficult times. With a strong commitment to respect, professionalism, and personalized service, Riemann Family Funeral Homes has built a reputation as a trusted leader in the funeral and cemetery industry. The company values honesty, courage, integrity, and ethical behavior, fostering an environment where personal growth and community involvement are encouraged. Rooted deeply in the communities it serves, Riemann Family Funeral Homes emphasizes the importance of the funeral and cemetery profession, combining decades of experience with... Show More
Job Requirements
- Valid state issued driver’s license in good standing and acceptable driving record
- No prior experience required
- Able to read, write and speak English fluently
- Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements
- Demonstrated willingness to participate in growing market share through personal community involvement
- Ability to communicate effectively with internal and external customers
- Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations
- Ability to actively respond to the requests of the client families and their guests
- Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise
- Maintains a positive attitude and working environment through organization and communication
- Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment
- Ability to work independently with little or no supervision
Job Qualifications
- Valid state issued driver’s license in good standing and acceptable driving record
- No prior experience required
- Able to read, write and speak English fluently
- Bilingual is a plus
- Demonstrated willingness to participate in growing market share through personal community involvement
- Ability to communicate effectively with internal and external customers
- Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations
- Ability to actively respond to the requests of the client families and their guests
- Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise
- Maintains a positive attitude and working environment through organization and communication
- Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment
- Ability to work independently with little or no supervision
Job Duties
- Greets and directs client families and their guests to the correct chapel in which services are being held
- Directs visitors to guest book and distributes memorialization materials as needed
- Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event
- Receives and places flowers in chapels
- Ensures refreshments are available to client families and their guests
- Ensures that public spaces such as lobby, chapels, restrooms and reception/rest areas are clean and prepared prior to, and at the conclusion of, scheduled services
- Oversees parking area, valets vehicles and ensures family and ceremonial vehicles are arranged for formal procession
- Assists with directing and/or transporting families and service attendees to and from service locations outside of the funeral home
- Actively serves as an ambassador of the business in the community to build trust and loyalty
- Represents the business in a professional, honest and ethical manner at all times
- Maintains a professional personal appearance and demeanor while performing duties or representing the business
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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