Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $12.00
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Work Schedule

Standard Hours
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Benefits

401(k)
Dental Insurance
Health Insurance
Paid Time Off
Referral program
Vision Insurance

Job Description

Embassy Suites San Antonio Airport is a renowned hotel known for its dedication to hospitality and delivering excellent customer service, placing great importance on treating guests and team members as family. This establishment fosters a culture of service where ethical values and doing the right thing are at the core of every decision made. Recognized as the hotel of choice in the San Antonio Airport area, Embassy Suites boasts a dynamic Guest Services team focused on providing exceptional experiences to all visitors. Their strong commitment to core values such as 'Every Person Matters,' 'Together We Can Do Great Things,' and... Show More

Job Requirements

  • High school graduate or equivalent preferred
  • Valid Texas driver's license required
  • Clear driving record required
  • Ability to listen and communicate effectively
  • Ability to read, write, and speak English fluently
  • Ability to push/pull cart/table weighing up to 150 lbs
  • Ability to grasp, lift to waist and carry items weighing up to 50 lbs
  • Ability to perform tasks requiring bending, stooping, kneeling, walking, and standing for an extended period of time
  • Ability to stand, walk, and continuously perform essential job functions for an extended period of time
  • Ability to remain calm in emergency situations
  • Ability to drive vehicles with automatic transmission
  • Ability to follow written/verbal instructions to meet deadlines

Job Qualifications

  • High school graduate or equivalent preferred
  • No prior experience required
  • Valid Texas Driver's License required
  • Clear driving record required
  • Ability to listen and communicate effectively
  • Ability to read, write, and speak English fluently
  • Ability to communicate in Spanish helpful
  • Ability to access and accurately input information using a moderately complex computer system
  • Hearing and visual ability to observe and detect signs of emergency situations
  • Ability to push/pull cart/table weighing up to 150 lbs
  • Ability to grasp, lift to waist and carry items weighing up to 50 lbs
  • Ability to perform tasks requiring bending, stooping, kneeling, walking, and standing for an extended period of time
  • Ability to stand, walk, and continuously perform essential job functions for an extended period of time
  • Ability to remain calm in emergency situations and to effectively deal with internal and external customers
  • Ability to drive vehicles with automatic transmission
  • Ability to perform duties within extreme temperature ranges
  • Ability to follow written/verbal instructions in order to meet deadlines

Job Duties

  • Greet guests immediately with warm hospitable welcome using a clear and courteous speaking voice
  • Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items inside the hotel and introduce them to the Guest Service Agent
  • Respond immediately to customer inquiries regarding hotel features, services, and assistance
  • Provide clear and understandable direction to hotel facilities, restaurants, and lounges and nearby attractions
  • Clearly communicate the features and services of the hotel facilities
  • Clean and polish carts and other equipment used in the department
  • Read and match luggage tags, write claim tickets and detach portion to give to guest
  • Ensure that the hotel vehicle and parking lot are clean and presentable to guests
  • Perform other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

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