Full-Time Stockroom Operations Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.10 - $1.00
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Work Schedule

Standard Hours
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Benefits

401k
Dental Insurance
employee discount
Health Insurance
Paid Time Off
Parental leave

Job Description

Kohl's is a leading department store retail chain known for offering a wide assortment of quality merchandise, including clothing, footwear, accessories, home goods, and more. With a commitment to creating a welcoming and inclusive environment, Kohl's strives to deliver an exceptional shopping experience that values diversity, teamwork, and mutual respect. The company continuously focuses on innovation and operational excellence to meet the evolving needs of its customers across the United States. Kohl's is also recognized for its employee-centric culture, providing associates with great perks and opportunities for career growth within a supportive and dynamic workplace.

We are currently seeking a full-time Stockroom Operations Supervisor to join our store team in Lansing, MI. This position is pivotal in maintaining smooth stockroom operations while fostering a team culture centered on inclusion and belonging. As a Stockroom Operations Supervisor, you will be responsible for training associates on Omni and Freight flow processes to maximize productivity and efficiency, ensuring that inventory management and stock replenishment are executed flawlessly. Your role will also involve engaging with customers to promote merchandise, store promotions, and events, thereby enhancing the overall customer experience.

This role demands strong leadership skills as you will be involved in onboarding, training, and developing associates, while also observing and providing feedback on their performance in collaboration with the Assistant Store Manager and Store Manager. You will play an active part in supporting the sales floor, fitting rooms, and point of sale, creating a seamless shopping experience for all visitors. Additionally, you will contribute to building authentic customer relationships by delivering exceptional hospitality and assisting customers in saving money with Kohl's Card offers, including opening and activating Kohl's Card applications.

Kohl's associates benefit from competitive pay starting at $18.10 per hour and enjoy comprehensive benefits such as medical, dental, and vision insurance, 401k retirement plans, flexible spending accounts, paid time off, parental leave, and a substantial associate discount that increases during special sales events. We pride ourselves on fostering a work environment where every team member feels appreciated, motivated, and supported to succeed. Joining Kohl's means becoming part of a team that celebrates wins together and delivers a best-in-class experience for our customers every day. If you are a motivated leader with a passion for retail operations and customer service, we encourage you to apply today and help us continue to make Kohl's a preferred shopping destination.

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of retail or stockroom experience
  • ability to stand for extended periods
  • willingness to work flexible hours including weekends and holidays
  • ability to lift and move stock items
  • strong organizational skills
  • effective communication skills

Job Qualifications

  • High school diploma or equivalent
  • previous supervisory or leadership experience in retail preferred
  • strong communication and interpersonal skills
  • ability to train and develop team members
  • customer service orientation
  • basic knowledge of stockroom operations and inventory management
  • ability to work in a fast-paced retail environment

Job Duties

  • Training associates on Omni and Freight flow processes to maximize productivity and efficiency
  • engaging and connecting with customers, making everyone feel respected, appreciated and rewarded
  • informing customers of current merchandise assortment, store promotions, and events
  • delivering a consistent sales floor experience by supporting the sales floor, fitting rooms, point of sale, and operational processes
  • building customer connections and executing an authentic hospitality experience
  • observing associate performance and providing feedback in partnership with Assistant Store Manager/Store Manager
  • helping customers save with a Kohl's Card, opening and activating Kohl's Card applications
  • onboarding, training and developing associates

Job Criteria

Experience

Mid Level (3-7 years)


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