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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $17.75
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career advancement opportunities
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
Latitudes is a leading convenience store chain in the United States known for its commitment to being the friendliest and cleanest in the industry. With a reputation built on excellent customer service and a diverse clientele, Latitudes offers a dynamic and rewarding work environment for those passionate about retail and guest service. The company prides itself on creating an exciting atmosphere that values diversity among both employees and guests, encouraging a culture of respect, teamwork, and excellence. Latitudes is dedicated to fostering career growth and advancement opportunities for dedicated employees, especially those who exemplify leadership and customer service excellence.
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Job Requirements
- must be at least 21 years of age
- legal authorization to work in the united states
- open availability for full-time shifts
- ability to stand and walk for extended periods
- capability to lift and move items up to 65 pounds
- willingness to undergo criminal background and employment reference checks
- compliance with company dress code
- ability to obtain state of new mexico alcohol server certificate after hiring
Job Qualifications
- high school diploma or equivalent
- prior experience in retail or supervisory roles preferred
- strong leadership and interpersonal skills
- ability to multitask and prioritize in a fast-paced environment
- excellent customer service skills
- basic math and cash handling experience
- effective communication skills
- willingness to learn and obtain state alcohol server certificate
Job Duties
- provide direction to crew in a clear and concise way
- conduct coachings with associates when improvement is needed
- set an example for crew by working hard to implement shift plan and ensure swift and smooth service
- demonstrate patience and a positive attitude with crew while delegating tasks and giving instructions
- work with crew to act on guest feedback and resolve guest complaints in a timely, friendly, and professional manner
- direct crew to take pride in the details of delivering the "wow" guest service
- set challenging goals for self and crew during shift and ensure accountability
- help to remove performance barriers and provide resources for crew and market to perform well
- direct crew members to do what it takes to maintain market cleanliness and sanitation standards
- take initiative to immediately report violations of safety, sanitation or security policies to management and perform short-term solutions
- complete checklists and procedures for cash reporting, inventory control, and scheduling during shift
- seek coaching from others to increase understanding of market financial controls
- greet every guest with a smile
- assist guests in purchases
- operate cash register
- process customer payments
- refer to guests by their first name whenever possible
- thank every guest for their business and invite them back
- continually push self and others to obtain speed of service goal
- answer telephone
- brew coffee and clean the fountain area
- stock roller grill and deli bar
- check in vendors
- build a display for merchandise
- stock shelves
- dust merchandise
- face merchandise
- restock cooler doors and freezer
- bag ice
- clean restrooms
- sweep and mop sales area
- empty trash containers
- wipe down gas and diesel pumps
- pick up outside trash and sweep lot
- clear walk ways of snow and spread ice melt
- attend regularly scheduled team and safety meetings
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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