Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Benefits
$20.76 per hour plus tips
employee travel program offering discounted rates in Fairmont's and Accor worldwide
parking/commuting discounts
Medical insurance for full-time employees and their families
Dental Insurance
Vision Insurance
Paid meal breaks with complimentary meals
learning programs through Academies
401K retirement plans with a 4% match
opportunity to develop talent and grow within the company
Corporate social responsibility activities
fun, elegant atmosphere with amazing colleagues
Job Description
Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel stands as a historic landmark offering a luxurious and iconic setting for guests from around the world. This prestigious hotel combines timeless elegance with modern amenities, welcoming visitors to an environment rich in culture and heritage spanning over a century. Known for its exceptional service standards and exquisite accommodations, the Fairmont Olympic Hotel is dedicated to creating memorable experiences for every guest who walks through its doors. It is not just a place to stay but a destination where history and hospitality converge in a spectacular fashion. The hotel... Show More
Job Requirements
- Must hold authorization to work in the USA
- Must be at least 18 years of age
- Must possess a valid Washington State Alcohol MAST Permit (Class 13)
- Must possess a valid Washington Food Worker Card
- Must be able to read, write and speak English
- Must possess excellent communication skills
- Must be professional in appearance and demeanor
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must have a passion for creating an exceptional experience for all guests
Job Qualifications
- High school diploma or equivalent
- At least two years high volume restaurant serving experience preferred
- Luxury dining experience preferred
- General knowledge of alcoholic beverages
- Working knowledge of wine and wine-pairings
- Advanced knowledge preferred
Job Duties
- Familiar with all menus including wine and beverage lists
- Resets dining room according to meal period and table needs
- Performs restaurant service preparation duties such as preparing condiments, polishing glassware and silverware, brewing coffee and ensuring work stations are stocked
- Informs and promotes guests of daily/nightly specials
- Offers creative selling of products to guests
- Answers questions and/or makes recommendations on menu items
- Explains how various menu items are prepared, describing cooking methods and ingredients
- Takes into consideration any special requests or dietary issues made by guests
- Describes and recommends wine pairings to guests
- Brings wine selections to tables with appropriate glasses and pours the wine for guests
- Ensures final quality check on food and beverage prior to serving guests
- Clears, cleans, resets, and maintains station during shift
- Provides general hotel information for guests
- Serves food and beverages to guests and adheres to the steps of service
- Follows all proper credit card and cash handling procedures
- Addresses any guest issue promptly and with concern
- Provides assistance to restaurant staff as needed
- Additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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