Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc. is a FORTUNE 100 home improvement company that serves approximately 16 million customer transactions a week throughout the United States. With total fiscal year 2025 sales exceeding $86 billion, Lowe's operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers, employing roughly 300,000 associates nationwide. Headquartered in Mooresville, North Carolina, Lowe's is deeply committed to supporting the communities it serves by focusing on initiatives such as creating safe and affordable housing, improving community spaces, developing the next generation of skilled trade experts, and delivering disaster relief assistance. Lowe's prides itself on diversity and inclusion, offering equal employment opportunities without regard to race, color, religion, sex, gender identity, age, ancestry, national origin, disability, veteran status, or other protected categories. The company's culture promotes growth, teamwork, and professional development for all its employees.

The Pro Sales Specialist role at Lowe's is pivotal in supporting the company's mission to provide exceptional service specifically tailored to professional customers. These customers—often contractors, builders, repair specialists, and business owners—rely on Lowe's to supply the materials and products necessary to complete multiple projects effectively and efficiently across various job sites and properties. As a Pro Sales Specialist, the individual acts as both a guide and consultant, using their sales expertise to help these Pro customers identify the right products, services, and solutions that will elevate their projects. This position is ideally suited for individuals who enjoy problem-solving, working in fast-paced retail environments, and building strong customer relationships.

Pro Sales Specialists actively engage with Pro customers daily by moving throughout the store or garden centers, answering phones, and discussing specific project requirements. This role demands a thorough understanding of Lowe's Pro business and inventory, enabling the Specialist to assist customers in locating, demonstrating, selecting, quoting, and ordering merchandise. The ability to utilize Lowe's Pro Supply and its fulfillment and delivery network is essential to satisfying customer needs efficiently. Communication plays a critical part in success, as explaining service benefits, product guarantees, and partnership programs like MVPs Pro rewards and Pro Credit solutions helps deepen customer loyalty.

Additionally, Pro Sales Specialists leverage customer relationship management (CRM) tools to build and maintain relationships, streamline the sales process, increase sales volume, and improve service visibility. Cross-functional training inside the store provides a broader knowledge base about what Pro customers are purchasing across departments, enhancing the ability to deliver superior customer service. The role requires flexibility, as shifts can include nights and weekends, and physical demands such as lifting items up to 25 pounds and being mobile within the store are expected.

Lowe's supports their associates through competitive pay, flexible scheduling options suitable for part-time or full-time employment, and comprehensive benefits. Associates can earn additional income through sales bonuses, access health insurance options, take advantage of tuition assistance programs, participate in company-matching 401(k) plans, and employee stock purchase programs. Other benefits include associate discounts and specialized training opportunities such as the Track to the Trades program that fosters skills growth and career advancement. Lowe's fosters a supportive and inclusive workplace environment and encourages applications from bilingual, military, and veteran candidates as part of their commitment to community and team diversity.