Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.45
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
health savings accounts
401(k) retirement plan with company match
Employee assistance program
Tuition Assistance
Business Travel Accident insurance
maternity leave
Parental leave
Adoption assistance
associate discount
Job Description
Lowe's Companies, Inc. (NYSE: LOW) is a leading FORTUNE 50 home improvement retailer with an impressive footprint of over 1,700 stores across the United States. Serving approximately 16 million customer transactions weekly, Lowe's is a powerhouse in the home improvement industry, with total fiscal year 2023 sales exceeding $86 billion. Headquartered in Mooresville, North Carolina, Lowe's is more than a retail giant; it is a community-oriented company committed to creating safe, affordable housing and fostering the development of skilled trade experts. The company employs approximately 300,000 associates, providing a dynamic and engaging work environment that combines customer service, retail operations,... Show More
Job Requirements
- High school diploma or GED
- 1 year experience in customer-facing sales or 6 months of Lowe's retail experience (or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met)
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- Able to read, write, and perform basic arithmetic (addition and subtraction)
- Able to stand and sit for prolonged periods
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
Job Qualifications
- High school diploma or GED
- 1 year experience in customer-facing sales or 6 months of Lowe's retail experience (or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met)
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- Able to read, write, and perform basic arithmetic (addition and subtraction)
- Able to stand and sit for prolonged periods
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
- 1 year of experience in completing customer sales orders
- 1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
- 2 years of experience designing customized products for customers using 20/20 or computer-aided design system
- Professional certification related to the department being considered
- Bi-lingual skills
Job Duties
- Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
- Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
- If in the Pro Department, focus on external accounts and outside sales and services
- Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
- Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
- Support all checkout functions, call buttons, departmental pages, or requests for assistance
- Train associates in the department by conducting on-the-job training on the sales floor and coaching around development needs
- Complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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