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Full Time - Sales Specialist - Appliances - Closing

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Bonus opportunities
health insurance options
Tuition assistance program
company-matching 401(k)
associate discount
Track to the Trades program

Job Description

Lowe's Companies, Inc. (NYSE: LOW) is a leading Fortune 100 home improvement retailer operating over 1,700 stores across the United States. With more than $86 billion in fiscal year 2025 sales and approximately 300,000 associates, Lowe's is dedicated to providing quality products and outstanding service to homeowners, renters, and professional contractors alike. The company is headquartered in Mooresville, North Carolina, and actively supports the communities it serves through initiatives promoting safe and affordable housing, community improvements, skilled trades development, and disaster relief efforts.

Lowe's is committed to fostering a diverse and inclusive workforce where every associate feels valued and empowered. The retailer offers competitive pay, flexible scheduling, and a comprehensive benefits package designed to support the well-being and growth of its employees. Lowe's strongly encourages applications from bilingual individuals, military personnel, and veterans, emphasizing their commitment to equity and opportunity.

The Sales Specialist role at Lowe's is a pivotal position responsible for delivering exceptional customer service and driving sales within various key departments such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro Services, and Windows & Walls. This full-time role requires a proactive professional passionate about helping customers realize their home improvement goals by providing expert product knowledge, answering inquiries, and offering tailored project solutions.

As a Sales Specialist, you will be one of the first associates customers encounter, making your role critical in shaping their in-store experience. You will engage with customers both in person and by phone, guiding them through product features, specifications, ongoing promotions, and financing options that align with their needs. Your ability to consult effectively ensures customers leave the store satisfied and ready to turn their project ideas into tangible results.

This role also involves working closely with vendors to manage inventory, including monitoring stock levels, ordering replacements, and coordinating installations. You will handle project estimates, scheduling installer visits, and following up on orders to guarantee the successful completion of customer projects. If you join the Pro Department, your focus will extend to external accounts, emphasizing outside sales and service relationships.

Lowe's prioritizes employee development by providing ongoing coaching and on-the-job training. As a Sales Specialist, you may also be responsible for mentoring fellow associates to enhance team performance and customer satisfaction. Your duties will include supporting all checkout functions and responding promptly to in-store service requests.

Working conditions at Lowe's can vary, including indoor and outdoor environments with exposure to different weather conditions. The job entails physical activity such as standing, sitting for extended periods, and lifting items potentially weighing up to 75 pounds with proper safety measures in place. Associates receive support to obtain necessary sales-related licenses or registrations where required.

Lowe's offers a rewarding work environment that values growth, teamwork, and community engagement. Whether seeking a long-term career or a flexible part-time position, employees benefit from competitive pay, bonus opportunities based on sales performance, health insurance options, tuition assistance programs, a company-matching 401(k), an associate discount, and specialized trade skill training through the Track to the Trades program. Join Lowe's to play an essential role in helping customers take their home improvement projects from concept to completion while advancing your own career in a dynamic retail environment.

Job Requirements

  • high school diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe's retail experience (or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • able to read, write, and perform basic arithmetic (addition and subtraction)
  • able to stand and sit for prolonged periods
  • minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • obtain sales-related licensure or registration if required by law in your state

Job Qualifications

  • high school diploma or GED
  • 1 year of experience in customer-facing sales or 6 months of Lowe's retail experience (or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • able to read, write, and perform basic arithmetic (addition and subtraction)
  • able to stand and sit for prolonged periods
  • minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design system
  • professional certification related to the department being considered
  • bi-lingual skills

Job Duties

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • if in the Pro Department, focus on external accounts and outside sales and services
  • monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • support all checkout functions, call buttons, departmental pages, or requests for assistance
  • train associates in the department by conducting on-the-job training on the sales floor and coaching around development needs
  • complete other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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