Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $17.70
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) retirement plan
Tuition Assistance
Employee stock purchase plan
associate discount
Job Description
Lowe's Companies, Inc. is a leading Fortune 50 home improvement retailer, serving millions of customers each week across the United States. Operating over 1,700 stores and employing approximately 300,000 associates, Lowe's is headquartered in Mooresville, North Carolina. The company is committed to supporting the communities it serves through initiatives aimed at creating safe, affordable housing and developing skilled trade professionals. With annual fiscal sales exceeding $86 billion in 2023, Lowe's continues to grow and innovate in providing customers with quality home improvement products and services.
The role of a Customer Service Associate at Lowe's is vital in creating a posi... Show More
The role of a Customer Service Associate at Lowe's is vital in creating a posi... Show More
Job Requirements
- 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 months experience using common retail technology, such as smart phones and tablets
- Reading, writing, and performing basic arithmetic (addition and subtraction)
- Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
Job Qualifications
- 6 months retail and/or customer service experience preferred
- Bi-lingual skills preferred
- Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials) preferred
Job Duties
- Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
- Assist customers with locating and handling merchandise
- Down stock merchandise by looking for empty areas on shelves and replenishing supplies
- Process orders and deliveries accurately so customers receive merchandise as expected and on time
- Cross-functionally train in other areas of the store to help deliver the best customer service
- Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
- Guide customers through shopping or checkout
- Complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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