Job Overview
Employment Type
Full-time
Part-time
Benefits
competitive salary
performance bonuses
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
friendly work environment
Job Description
Alta Dermatology is a female-led medical and cosmetic dermatology practice located in Laguna Niguel, CA, dedicated to providing high-quality patient care with a strong focus on patient education and customer service. The practice is known for its friendly team environment, working in a clean, bright, and modern new office space designed to optimize patient comfort and staff efficiency. Alta Dermatology prides itself on combining advanced medical care with cosmetic dermatology treatments, ensuring that each patient receives personalized and comprehensive services tailored to their skin health and aesthetic goals. This clinic embraces a paperless, technology-driven approach to streamline operations and enhance the overall patient experience through efficient workflow and electronic health records management.
Alta Dermatology is currently seeking a full-time receptionist to join their committed team. This individual will play a crucial role in supporting both patient care and administrative tasks, acting as the first point of contact for patients and managing day-to-day operations. The receptionist's responsibilities include greeting and scheduling patients, answering phone calls, managing communications, registering and checking patients in and out, verifying insurances, performing prior authorizations, processing billing and collections assistance, managing document flow, handling retail inventory, maintaining HIPAA compliance, and providing administrative support to the dermatologist. Because this is a paperless office, the ideal candidate must be highly computer savvy and comfortable with the latest technology systems.
In addition to possessing excellent organizational skills and a detail-oriented mindset, the receptionist must be a motivated, efficient, and reliable team player who can work well under pressure. The team culture at Alta Dermatology fosters ongoing learning and professional growth, and the receptionist will be encouraged to develop their skills and advance within the company. Compensation includes a competitive base wage supplemented with productivity and performance bonuses, along with benefits, making this a rewarding opportunity for a qualified individual. Alta Dermatology values kindness, respect, and a patient-centered approach, striving to create a work environment with a great work-life balance at a beautiful coastal location. Joining this team means contributing to a practice that celebrates expertise, enthusiasm, and quality care.
Alta Dermatology is currently seeking a full-time receptionist to join their committed team. This individual will play a crucial role in supporting both patient care and administrative tasks, acting as the first point of contact for patients and managing day-to-day operations. The receptionist's responsibilities include greeting and scheduling patients, answering phone calls, managing communications, registering and checking patients in and out, verifying insurances, performing prior authorizations, processing billing and collections assistance, managing document flow, handling retail inventory, maintaining HIPAA compliance, and providing administrative support to the dermatologist. Because this is a paperless office, the ideal candidate must be highly computer savvy and comfortable with the latest technology systems.
In addition to possessing excellent organizational skills and a detail-oriented mindset, the receptionist must be a motivated, efficient, and reliable team player who can work well under pressure. The team culture at Alta Dermatology fosters ongoing learning and professional growth, and the receptionist will be encouraged to develop their skills and advance within the company. Compensation includes a competitive base wage supplemented with productivity and performance bonuses, along with benefits, making this a rewarding opportunity for a qualified individual. Alta Dermatology values kindness, respect, and a patient-centered approach, striving to create a work environment with a great work-life balance at a beautiful coastal location. Joining this team means contributing to a practice that celebrates expertise, enthusiasm, and quality care.
Job Requirements
- high school diploma or equivalent
- prior experience in receptionist or medical office role preferred
- ability to manage multiple phone lines and scheduling software
- proficiency in computer use and office software
- excellent verbal and written communication skills
- ability to multitask and work in a fast-paced environment
- strong attention to detail
- ability to maintain patient confidentiality
- team player with a positive attitude
Job Qualifications
- high school diploma or equivalent
- prior experience in a medical receptionist or customer service role preferred
- strong computer skills and ability to use electronic medical records
- excellent communication and interpersonal skills
- ability to multitask and work efficiently under pressure
- reliable and motivated team player
- knowledge of HIPAA regulations
- willing to learn and perform various administrative duties
Job Duties
- greet and schedule patients
- answer phone calls and take messages
- manage telephone and computer systems
- register and check patients in and out
- verify insurances and perform prior authorizations
- manage document flow
- manage retail inventory
- manage HIPAA compliance
- assist in billing and collections
- room patients and occasionally lift patients to exam tables
- provide administrative assistance to the doctor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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