Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive pay
Medical Coverage
vision coverage
dental coverage
Supplemental Insurance
Paid Time Off
401(k) retirement
Job Description
Spring Arbor Senior Living is a renowned senior living community operating in Charlotte, NC, and other locations across Virginia, North Carolina, and Maryland. Known for its compassionate and personalized approach, Spring Arbor offers a range of care options including Residential Assisted Living and Memory Care. This company embraces a family-like culture, making residents feel loved and valued as part of an extended family. With 24 communities under its care, Spring Arbor is committed to nurturing each resident's independence by promoting dignity and choice in a supportive and respectful environment. The company is widely recognized for its dedication to quality care,... Show More
Job Requirements
- High school diploma or equivalent required
- Proficient in answering the phone in a busy environment
- Experience in a healthcare, hospitality, or service environment preferred
- Well-developed interpersonal and communication skills
- Customer service driven in a highly active environment
- Dependable and systematic
- Skilled in accurately recording information
- Professional appearance and demeanor
- Must be courteous, patient, and tactful when dealing with public, residents, and families
Job Qualifications
- High school diploma or equivalent
- Experience in a healthcare, hospitality, or service environment preferred
- Well-developed interpersonal and communication skills
- Customer service driven in a highly active environment
- Dependable and systematic
- Skilled in accurately recording information
- Professional appearance and demeanor
- Must be courteous, patient, and tactful when dealing with public, residents, and families
Job Duties
- Operate community telephone and paging systems efficiently and transmit calls and messages promptly and accurately
- Greet and direct visitors in a professional, friendly and hospitable manner
- Ensure residents and guests sign in and out of the house
- Answer inquiries according to established procedures relative to HIPAA guidelines
- Handle inquiries in a positive manner and obtain necessary information for follow-up
- Notify the Supervisor In Charge (SIC) of bell calls in a timely manner
- Assist in ordering, receiving, stocking, and distributing office supplies
- Enter requests for transportation to medical appointments in transportation schedule
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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