Full Time - Lowe's Security Specialist - Day

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $19.45

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

Paid Time Off

Flexible spending and health savings accounts

401(k) Retirement account with company match

employee assistance program with concierge services and no-cost counseling

Tuition assistance and trade skills scholarships

Business Travel Accident insurance

maternity and parental leave

Adoption assistance

employee discount

annual bonuses

Lowe's Employee Stock Purchase Plan

deferred compensation plan

grant awards

Job Description

Lowe's Companies, Inc. is a Fortune 50 home improvement company that serves approximately 20 million customers a week in the U.S. and Canada. Founded over seven decades ago, Lowe's has established itself as a top retailer in the home improvement industry, providing high-quality products and services that empower customers to enhance and maintain their homes. Known for its wide assortment of goods, excellent customer service, and progressive workplace culture, Lowe's is dedicated to creating an inclusive environment where employees can thrive and grow.

Lowe's is currently seeking a dedicated and vigilant Asset Protection Specialist to join their team.... Show More

Job Requirements

High school or GED
1 year retail, security, first-responder, or military experience
state-issued driver's license

Job Qualifications

High school diploma or GED
minimum 1 year of retail, security, first-responder, or military experience
strong incident report-writing skills
familiarity with physical security systems such as CCTV and EAS
valid state-issued driver's license
preferred bachelor’s degree in criminal justice, safety, or related field
preferred 2 years experience in big-box retail or security
preferred possession of state-issued security guard license
preferred certifications in first aid and de-escalation/crisis intervention

Job Duties

Provide a visible and proactive security presence throughout the location to deter loitering, vandalism, and other security concerns
perform regular audits on physical security and product protection to ensure proper execution using hand-held mobile device
conduct regular patrols of the interior and exterior store premises to identify potential security concerns both on foot and by using a company-owned vehicle
de-escalate situations involving both customers and associates using professional techniques
respond promptly and appropriately to incidents, accidents, and emergencies, such as medical situations or fire alarms
collaborate with store leadership and associates to enforce policies and procedures
escort associates or customers to their vehicles upon request
report any suspicious behavior, safety hazards, or security breaches to the appropriate authorities or management
utilize case management system to complete detailed incident reports, including accurate descriptions of events, individuals involved, and actions taken
utilize video management system to detect and prevent unauthorized activities and complete post-incident investigations
review weekly physical security related reports and respond appropriately
conduct external theft apprehensions in accordance with company policies, local, state and federal laws
conduct interviews on customers and vendors suspected of theft according to law and company policy
attend monthly Safety Team meetings to stay informed about updates and procedural changes
provide SMART customer service consistently
ensure associates have tools and resources for exceptional customer service
prepare and maintain case reports related to asset protection apprehensions and known theft cases
participate in court hearings if applicable
maintain security of building including gates and keys throughout the day

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: