Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Community involvement
Job Description
Harris Teeter is a well-established supermarket chain known for its commitment to quality products and exceptional customer service. With a strong presence across the southeastern United States, the company offers a wide variety of grocery and specialty items, fostering a welcoming shopping environment that caters to diverse community needs. Harris Teeter prides itself on its employee-focused culture, comprehensive training programs, and a dedication to customer satisfaction. The Starbucks Department within Harris Teeter stores plays a pivotal role in enhancing the shopping experience by providing high-quality coffee beverages and related products to customers.
The Assistant Department Manager position at Harris Teeter's Starbucks Department is a full-time role designed to support the Department Manager in overseeing daily operations and ensuring smooth departmental function. This leadership role involves supervising up to 12 associates, guiding them in delivering unparalleled customer service while maintaining operational efficiency. The Assistant Department Manager is tasked with various supervisory responsibilities, including ordering and receiving product inventory, completing necessary paperwork, interviewing and training staff, planning and assigning work tasks, conducting performance appraisals, and resolving customer or associate issues.
This role requires a proactive, communicative individual with strong interpersonal skills who is capable of managing multiple tasks under pressure while maintaining a positive and customer-focused attitude. The position also emphasizes community involvement and teamwork, encouraging the Assistant Department Manager to actively participate in local activities and training sessions to promote store success and customer satisfaction. Reasonable accommodations are supported to enable individuals with disabilities to perform essential functions effectively.
In addition to hands-on supervisory duties, the Assistant Department Manager is expected to uphold Harris Teeter’s policies and standards, ensuring compliance across all aspects of department operations. The position demands a solid understanding of food safety and safety protocols, with certification requirements such as the AST certificate. Furthermore, the role includes physical demands like standing or walking for extended periods, lifting and moving merchandise, and dealing with various work environment conditions, including exposure to mechanical parts, humidity, and occasional chemicals.
Joining Harris Teeter as an Assistant Department Manager offers an opportunity to grow within a respected grocery retail environment that values teamwork, customer service, and community engagement. Employees benefit from comprehensive company training programs, supportive work environments, and group benefits following applicable waiting periods. This role is ideal for individuals committed to excellence in retail management and passionate about enhancing customers' shopping experiences through effective team supervision and department leadership.
The Assistant Department Manager position at Harris Teeter's Starbucks Department is a full-time role designed to support the Department Manager in overseeing daily operations and ensuring smooth departmental function. This leadership role involves supervising up to 12 associates, guiding them in delivering unparalleled customer service while maintaining operational efficiency. The Assistant Department Manager is tasked with various supervisory responsibilities, including ordering and receiving product inventory, completing necessary paperwork, interviewing and training staff, planning and assigning work tasks, conducting performance appraisals, and resolving customer or associate issues.
This role requires a proactive, communicative individual with strong interpersonal skills who is capable of managing multiple tasks under pressure while maintaining a positive and customer-focused attitude. The position also emphasizes community involvement and teamwork, encouraging the Assistant Department Manager to actively participate in local activities and training sessions to promote store success and customer satisfaction. Reasonable accommodations are supported to enable individuals with disabilities to perform essential functions effectively.
In addition to hands-on supervisory duties, the Assistant Department Manager is expected to uphold Harris Teeter’s policies and standards, ensuring compliance across all aspects of department operations. The position demands a solid understanding of food safety and safety protocols, with certification requirements such as the AST certificate. Furthermore, the role includes physical demands like standing or walking for extended periods, lifting and moving merchandise, and dealing with various work environment conditions, including exposure to mechanical parts, humidity, and occasional chemicals.
Joining Harris Teeter as an Assistant Department Manager offers an opportunity to grow within a respected grocery retail environment that values teamwork, customer service, and community engagement. Employees benefit from comprehensive company training programs, supportive work environments, and group benefits following applicable waiting periods. This role is ideal for individuals committed to excellence in retail management and passionate about enhancing customers' shopping experiences through effective team supervision and department leadership.
Job Requirements
- high school diploma or general education degree (GED)
- one to three years related experience or training
- ability to add, subtract, multiply, and divide basic numbers
- ability to read and comprehend simple instructions and memos in English
- ability to write simple correspondence in English
- ability to present information clearly in one-on-one and small group situations
- ability to apply common sense understanding to carry out instructions
- must complete company training including new hire orientation, customer service training, safety, food safety, and department manager training
- must be AST-certified
- physical ability to stand, walk, use hands, reach, talk, hear, taste, smell, climb, balance, stoop, kneel, crouch
- ability to lift and move up to 40 pounds regularly and up to 60 pounds occasionally
- specific vision abilities including close vision, color perception, and depth perception
Job Qualifications
- high school diploma or general education degree (GED)
- one to three years related experience or training
- ability to communicate effectively and work under pressure
- excellent interpersonal skills
- commitment to customer service
- ability to read, write, and comprehend English
- AST certification
- ability to participate in company training programs
Job Duties
- assist in managing and supervising up to 12 associates in the Starbucks Department
- carry out supervisory responsibilities according to company policies and standards
- order and receive product inventory
- complete necessary paperwork
- interview and train associates
- plan, assign, and direct work activities
- assist in appraising associate performance
- reward and discipline associates
- address complaints and resolve problems
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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