Job Overview
Employment Type
Full-time
Benefits
Group benefit plans
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and Development
Job Description
Harris Teeter is a well-established supermarket chain known for providing high-quality products and exceptional customer service. Operating primarily in the southeastern United States, Harris Teeter has built a strong reputation for its commitment to community involvement, employee development, and customer satisfaction. With a wide selection of fresh produce, groceries, and specialty departments, including Starbucks, Harris Teeter offers a friendly and convenient shopping experience for its customers. The company values teamwork, innovation, and continuous improvement, making it an attractive employer for individuals seeking growth and a dynamic work environment.
The Starbucks Department Supervisor position at Harris Teeter is a full-time role designed for individuals who are passionate about leadership and customer service. This role involves managing and supervising up to 12 associates within the Starbucks Department, ensuring the department operates smoothly and meets company standards. Responsibilities include assisting the Department Manager with the overall direction, coordination, and evaluation of the department. The Supervisor will handle ordering and receiving products, completing necessary paperwork, interviewing and training staff members, and planning and directing daily activities. This role also involves participating in appraisals, rewarding or disciplining associates, and addressing customer and employee complaints to maintain a positive and productive environment.
The ideal candidate will demonstrate excellent communication and interpersonal skills, with a strong commitment to unparalleled customer service. Supervisory skills are crucial, including the ability to manage multiple tasks under pressure while maintaining a calm and patient demeanor. Candidates must be willing to engage in ongoing training and contribute to team efforts to increase customer satisfaction and sales. This role requires flexibility, problem-solving abilities, and the capacity to enforce company policies effectively. Moreover, the position demands familiarity with safety standards, food safety regulations, and department manager training to ensure compliance and operational excellence.
This position requires a high school diploma or GED, along with one to three years of related experience or training. Alternatively, an equivalent combination of education and experience may also be considered. Candidates must be AST-certified and complete mandatory training modules such as new hire orientation, customer service network, safety, and food safety. The physical demands of the role include regular standing, walking, reaching, lifting up to 40 pounds, and occasional lifting up to 60 pounds. The work environment exposes the associate to various conditions such as wet or humid environments, moving machinery, and occasional exposure to chemicals. Harris Teeter supports reasonable accommodations for individuals with disabilities to perform all essential functions successfully.
Overall, the Starbucks Department Supervisor at Harris Teeter plays a pivotal role in ensuring operational efficiency, staff development, and delivering an exceptional customer experience. This opportunity is well-suited for motivated individuals who thrive in a fast-paced retail setting and are dedicated to contributing positively to both team and community initiatives.
The Starbucks Department Supervisor position at Harris Teeter is a full-time role designed for individuals who are passionate about leadership and customer service. This role involves managing and supervising up to 12 associates within the Starbucks Department, ensuring the department operates smoothly and meets company standards. Responsibilities include assisting the Department Manager with the overall direction, coordination, and evaluation of the department. The Supervisor will handle ordering and receiving products, completing necessary paperwork, interviewing and training staff members, and planning and directing daily activities. This role also involves participating in appraisals, rewarding or disciplining associates, and addressing customer and employee complaints to maintain a positive and productive environment.
The ideal candidate will demonstrate excellent communication and interpersonal skills, with a strong commitment to unparalleled customer service. Supervisory skills are crucial, including the ability to manage multiple tasks under pressure while maintaining a calm and patient demeanor. Candidates must be willing to engage in ongoing training and contribute to team efforts to increase customer satisfaction and sales. This role requires flexibility, problem-solving abilities, and the capacity to enforce company policies effectively. Moreover, the position demands familiarity with safety standards, food safety regulations, and department manager training to ensure compliance and operational excellence.
This position requires a high school diploma or GED, along with one to three years of related experience or training. Alternatively, an equivalent combination of education and experience may also be considered. Candidates must be AST-certified and complete mandatory training modules such as new hire orientation, customer service network, safety, and food safety. The physical demands of the role include regular standing, walking, reaching, lifting up to 40 pounds, and occasional lifting up to 60 pounds. The work environment exposes the associate to various conditions such as wet or humid environments, moving machinery, and occasional exposure to chemicals. Harris Teeter supports reasonable accommodations for individuals with disabilities to perform all essential functions successfully.
Overall, the Starbucks Department Supervisor at Harris Teeter plays a pivotal role in ensuring operational efficiency, staff development, and delivering an exceptional customer experience. This opportunity is well-suited for motivated individuals who thrive in a fast-paced retail setting and are dedicated to contributing positively to both team and community initiatives.
Job Requirements
- Commitment to unparalleled customer service
- excellent communication and interpersonal skills
- willingness to advance store's position in the community
- ability to manage multiple tasks and work under pressure
- patience when interacting with associates and customers
- ability to read and comprehend instructions in English
- ability to write simple correspondence in English
- ability to present information effectively in English
- ability to add, subtract, multiply, and divide with American money and measurement units
- ability to apply common sense understanding to carry out instructions
- ability to deal with problems involving concrete variables
- completion of company training including new hire orientation, customer service, safety, food safety, and department manager training
- AST certification
- physical ability to stand, walk, use hands, reach, talk, hear, taste, smell, climb, balance, stoop, kneel, crouch
- ability to lift and/or move up to 40 pounds regularly and 60 pounds occasionally
- specific vision abilities including close vision, color, and depth perception
- willingness to work in environments with wet and/or humid conditions, moving mechanical parts, occasional exposure to fumes, chemicals, cold, and moderate noise levels
Job Qualifications
- High school diploma or GED
- one to three years related experience and/or training
- ability to perform supervisory duties
- excellent communication and interpersonal skills
- commitment to unparalleled customer service
- willingness to participate in training and team orientation
- AST certification
- ability to read and write English
- basic mathematical skills
Job Duties
- Manage and supervise up to 12 associates in the Starbucks Department
- assist the Department Manager with overall direction, coordination, and evaluation of the department
- order and receive products
- complete paperwork
- interview and train associates
- plan, assign, and direct work
- assist in appraising performance
- reward and discipline associates
- address complaints and resolve problems
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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