Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.77
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Night Shifts
Benefits
Amazing employee flight privileges
Training and development programs
Comprehensive health benefits
Comprehensive life benefits
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
Envoy Air is a trusted regional airline committed to delivering exceptional service and reliability within the American Airlines global network. As a subsidiary of American Airlines Group, Envoy Air plays a vital role in connecting communities and supporting the broader airline network through its extensive regional flight operations. With a strong emphasis on stability, security, and growth, Envoy Air offers a dynamic work environment where employees are supported, challenged, and inspired to advance their careers in the aviation industry. The company is recognized for its dedication to employee development, providing comprehensive training programs and attractive benefits that contribute to a... Show More
Job Requirements
- Must be 18 years of age or older
- High school diploma or GED equivalent required
- Ability to communicate clearly, politely, and friendly
- Comfortable working with computers and able to learn new software
- Valid, unexpired, and unsuspended state driver’s license may be required
- Ability to work rotating shifts including nights, weekends, holidays, and days off
- Flexible to work additional hours with short notice
- Customer focused, detail oriented, and interested in the airline industry
- Must read, write, speak, and understand English fluently
- Ability to perform under sometimes stressful conditions
- Able to work in variable weather and environmental conditions
- Demonstrate leadership, initiative, and judgment
- Authorized to work in the United States without sponsorship
- Able to sit or stand for prolonged periods
- Cognitive skills to gather, analyze, and convert data into graphs and charts
- Ability to handle multiple projects concurrently
- Able to work with minimal supervision
- Ability to communicate effectively with management orally and in writing
- Self-managed and punctual
- Typing skills of 45-50+ WPM
Job Qualifications
- High school diploma or GED equivalent
- Strong analytical and problem-solving skills
- Effective written and oral communication skills
- Proficiency in Word, Excel, Outlook, and PowerPoint
- Ability to work collaboratively in a team environment
- Prior experience in airline or baggage operations preferred
- Ability to produce and interpret statistical data and reports
- Comfortable working under stressful conditions
- Bilingual skills preferred
- Demonstrated leadership, initiative, and judgment
Job Duties
- Work effectively as a dependable and collaborative team member
- Provide effective, efficient, friendly service to all customers
- Analyze tracer activity and work proactively to avoid further mishandlings
- Compile daily statistical data for baggage performance reports
- Update and produce complex spreadsheets of statistical data daily
- Generate baggage performance reports
- Prioritize tasks to maintain productivity
- Investigate discrepancies with self-motivation and curiosity
- Assist and provide direction to TWU Crew Chiefs and clerks during irregular operations events
- Communicate department data to internal customers
- Assist management in projects as needed
- Conduct baggage operations observations and audits
- Attend meetings with Envoy management and airport or airline representatives
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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