Full-Time Laundry Attendant - Courtyard by Marriott (34407)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $20.50
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs

Job Description

Courtyard by Marriott is a globally recognized hotel brand known for its commitment to providing exceptional service and meaningful experiences for guests. As part of the Marriott International family, Courtyard by Marriott prides itself on maintaining high standards of hospitality, comfort, and cleanliness. This brand is widely respected for its focus on attentive, caring associates who ensure that guests enjoy a seamless and pleasant stay. Courtyard by Marriott properties cater to business travelers, vacationers, and families alike by offering well-maintained facilities in convenient locations paired with superior customer service.

The role of Laundry Attendant at Courtyard by Marriott is an essential position contributing directly to the high standards of cleanliness and guest satisfaction that are hallmarks of the brand. Reporting to the Housekeeping Supervisor, the Laundry Attendant is responsible for the meticulous handling of the hotel’s linens and towels, from sorting and washing to folding and storage. This role requires not just technical proficiency in laundry equipment and processes but also a genuine dedication to the hotel's overall guest experience. Laundry Attendants play a key role in supporting the smooth operations of the hotel by ensuring that all linens are clean, fresh, and ready for use to meet guest demands promptly.

In this job, attention to detail is paramount. Laundry Attendants must be skilled in stain removal, operating washers and dryers safely, and maintaining the laundry area’s cleanliness and safety. Alongside operational duties, the worker must coordinate effectively with other departments, demonstrating strong communication and teamwork skills. The role is physically demanding, involving standing for extended periods, lifting heavy items, and performing repetitive motions, necessitating good physical stamina and adherence to safety protocols.

Candidates for this position should bring with them at least one year of progressive experience in hotel laundry services, with a minimum age qualification of 18 years. Time management and multitasking skills are crucial due to the fast-paced environment often experienced in hotel laundry operations. The ability to recognize and treat various types of stains and fabrics ensures that Courtyard by Marriott maintains its reputation for spotless linens. Positive guest relations and a courteous, professional demeanor are also expected as Laundry Attendants may occasionally interact with hotel guests and other staff members.

This is a full-time role requiring availability on weekends and holidays, reflecting the hospitality industry's need for continuous service. Courtyard by Marriott fosters a work environment where associates are encouraged to participate in meetings and trainings, promoting ongoing development and compliance with hotel policies and safety standards.

By joining Courtyard by Marriott as a Laundry Attendant, employees become part of a diverse and inclusive culture dedicated to excellence in hospitality. The role offers the opportunity to contribute to guest satisfaction in a behind-the-scenes capacity that is integral to the hotel experience. Courtyard by Marriott is committed to supporting its associates through training and creating a positive workplace atmosphere that values teamwork, reliability, and a strong work ethic.

Job Requirements

  • Minimum 1 year experience in hotel laundry
  • minimum age of 18 years
  • able to multitask efficiently
  • ability to work in a fast-paced environment
  • knowledge of fabric care and stain removal
  • physical ability to stand for long periods and lift heavy items
  • understanding of safety and chemical handling protocols

Job Qualifications

  • Minimum of 1 year of progressive experience in hotel laundry
  • minimum age requirement of 18 years
  • proficiency in multitasking
  • ability to meet the needs of others in a dynamic and fast-paced setting
  • familiarity with washing, drying, and folding techniques for various types of fabrics
  • ability to identify and treat different types of stains effectively
  • efficient time management to handle large volumes of laundry under tight deadlines
  • capability to stand for long periods and perform physically demanding tasks
  • knowledge of safety protocols for handling chemicals and operating machinery safely

Job Duties

  • Sorts dirty linen
  • operates and maintains laundry equipment including washer and dryer
  • folds and stores linen
  • processes damaged linen and discarded items
  • removes stains from linen
  • puts new linen into circulation
  • cleans and maintains the laundry area
  • completes special daily work assignments
  • turns in all lost and found items to Floor Supervisor or Housekeeping Office
  • demonstrates positive guest relations
  • demonstrates knowledge of various cleaning products
  • demonstrates proper and safe use of all equipment and chemicals
  • demonstrates safe work practices at all times
  • occasionally helps deliver linen to storage
  • knowledge of emergency procedures
  • attends hotel and department meetings and other functions required by management
  • communicates all pertinent information to Housekeeping Supervisor and/or Executive Housekeeper
  • must be available to work weekends and holidays
  • arrives to work on time, ready to clock in, in a clean/pressed uniform and non-slip shoes
  • maintains high standards of personal appearance and grooming
  • wears name tag at all times when at work
  • must be attentive, courteous and efficient when dealing with Guests and co-workers
  • complies with compliance standards and regulations to encourage safe and efficient hotel operations
  • establishes and maintains good communications and teamwork with fellow employees and other departments within the hotel
  • familiar with all policies, hotel rules, and hotel terminology
  • capable of self-supervision and ability to manage time accordingly to complete required work

Job Criteria

Experience

Mid Level (3-7 years)


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