Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $18.20
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Flexible spending account
Health savings account
401(k) retirement plan with company match
Employee assistance program
Tuition Assistance
Business Travel Accident insurance
maternity leave
Parental leave
Adoption assistance
employee discount
Job Description
Lowe's is a leading home improvement retail company known for offering a wide range of products and services for home renovation, repair, and maintenance. With a strong presence across the United States and Canada, Lowe's stands out as a trusted destination for both professional contractors and do-it-yourself enthusiasts. The company is committed to providing exceptional customer service, innovative solutions, and high-quality products to its customers, ensuring they have the best shopping experience possible. Lowe's values its employees and offers a collaborative work environment where team members can grow and build rewarding careers. The company also promotes diversity, inclusivity, and equal... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation.
Job Qualifications
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- High school diploma or equivalent preferred
- 1 to 2 years of experience identifying and selling products based on customer needs including credit cards, installations, add-on sales, protection plans, and explaining warranties
- 1 to 2 years of experience as a head cashier preferred
- 1 to 2 years of experience working in any department at a Lowe's retail store preferred
- 1 to 2 years of supervisory experience including directing, delegating, evaluating, training, and coaching employees preferred
- Less than a year of retail experience detecting common signs of shoplifting preferred.
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Thanks the customer for their business and invites them back to shop at Lowe's
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer questions by taking them to areas of the store and walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding stock, special orders, features, benefits, applications, and warranty information related to Lowe's programs
- Coaches, develops, provides feedback, and trains associates in various departmental duties or sales opportunities
- Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
- Provides proper monetary change to CSA Front End associates for register activities
- Provides supervision, coaching, and support to CSA Front End Team
- Removes security tags, verifies product information, and bags merchandise
- Answers incoming phone calls and directs calls or takes messages
- Opens additional registers when necessary to ensure coverage
- Assists in line vesting to help quicker checkout turnaround time
- Prepares register area at shift start and end, confirming functionality and stocking supplies
- Inspects returned merchandise for damage
- Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
- Reviews and places online orders and returned merchandise appropriately
- Looks up product information and competitor prices to verify price matches
- Records store-use items
- Obtains safety bags and monitors cash drawer limits
- Monitors merchandise entering and leaving store entrances
- Detects signs of shoplifting and promptly communicates to management
- Ensures compliance with housekeeping standards to maintain cleanliness and organization
- Maintains a safe and secure work environment including safety reviews, hazard noting, and securing areas
- Adheres to safety requirements like using safety cables, aisle blockers and spotters
- Operates store equipment as required including phones, paging systems, CCTV, and specialized machinery
- Performs other duties as assigned.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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