Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and development programs
Employee assistance program
Job Description
Lowe's is a leading home improvement retail company dedicated to helping customers create the homes they want. Established as one of the largest home improvement retailers in the United States, Lowe's operates with a mission to provide high-quality products, exceptional service, and expert advice to both DIY homeowners and professional contractors. The company prides itself on delivering an excellent shopping experience, supported by a comprehensive range of products including tools, appliances, building materials, and garden supplies.
Working at Lowe's means joining a team committed to customer satisfaction and continuous improvement. With numerous stores nationwide, Lowe's offers a dynamic and i... Show More
Working at Lowe's means joining a team committed to customer satisfaction and continuous improvement. With numerous stores nationwide, Lowe's offers a dynamic and i... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting and modifying information
- Less than 1 year of experience using retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- Ability to lift items weighing up to 15 pounds with or without accommodation
- Availability to work flexible hours in a retail store environment
- High school diploma or equivalent is preferred
- Willingness to adhere to safety policies and store procedures
- Ability to work standing and moving for extended periods
- Strong attention to detail and customer focus
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail experience as a cashier
- Experience recommending and selling products and services including credit cards, installations, add-on sales, protection plans, and warranties
- Experience as a head cashier
- Experience working in a Lowe's retail store
- Supervisory experience including directing, delegating, training, and coaching employees
- Ability to identify common signs of shoplifting
- Strong customer service and communication skills
- Ability to multitask and manage multiple customers simultaneously
- Basic computer and retail technology proficiency
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Thanks the customer for their business and invites them back to shop at Lowe's
- Provides SMART customer service through daily execution of Lowe's service policies and procedures
- Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
- Listens to and responds promptly and knowledgeably to customer and employee questions
- Communicates information to customers about stock, special orders, warranties, and features
- Coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities
- Uses cash register to process sales transactions, returns, and refunds
- Provides proper monetary change to front end associates
- Provides supervision, coaching, and support to front end team
- Removes security tags, verifies product info, and bags merchandise
- Answers phone calls and directs or takes messages
- Opens additional registers as needed for coverage
- Assists in line vesting for quicker checkout turnaround
- Prepares register area by confirming functionality and stocking supplies
- Inspects returned merchandise for damages
- Enters and submits customer orders, prints tickets, verifies receipts, and signs off on loading tickets
- Reviews and places online orders and returned merchandise
- Looks up product info and competitor prices for price matches
- Records store use items
- Monitors cash in drawers and uses safety bags
- Monitors merchandise entering and leaving store to assist with alarms
- Detects signs of shoplifting and communicates to management
- Ensures compliance with housekeeping and safety standards
- Maintains safe work environment including safety reviews and securing areas
- Adheres to safety requirements such as top stock safety and use of safety devices
- Operates store equipment as needed
- Performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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