Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Employee assistance program
Job Description
Lowe's Companies, Inc. is a leading home improvement retailer dedicated to providing customers with a wide range of products and services to support their home improvement needs. Established as a trusted name in the retail sector, Lowe's operates numerous stores across the United States and Canada, offering products that range from appliances, hardware, and tools to garden supplies and home décor. Known for its commitment to customer satisfaction, Lowe's emphasizes creating a welcoming environment that supports both DIY enthusiasts and professional contractors. The company values diversity, inclusion, and equal opportunity employment, ensuring a fair and supportive workplace for all employees.... Show More
Job Requirements
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
Job Qualifications
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- High school diploma or equivalent preferred
- Experience identifying and selling products based on customer needs including credit cards, installations, add-on sales, protection plans, and explaining warranties preferred
- Experience as a head cashier preferred
- Experience working in any department at a Lowe's retail store preferred
- Supervisory experience including directing, delegating, evaluating, training, and coaching employees preferred
- Retail experience detecting common signs of shoplifting preferred
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Thanks the customer for their business and invites them back to shop at Lowe's
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions
- Coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities
- Uses a cash register to process sales transactions, returns, and refunds
- Provides supervision, coaching, and support to CSA Front End Team
- Removes security tags, verifies product information, and bags merchandise for customers
- Answers incoming phone calls and directs calls or takes messages as needed
- Opens additional registers to ensure coverage
- Prepares register area by confirming functionality and stocking supplies
- Inspects returned merchandise for damages
- Enters and submits customer orders and prints order tickets
- Reviews and places online orders and returned merchandise
- Monitors merchandise and assists with security alarms
- Detects common signs of shoplifting and promptly communicates them to management
- Ensures compliance with housekeeping standards to maintain cleanliness and organization
- Maintains safe work environment by conducting safety reviews and noting hazards
- Operates store equipment as needed
- Performs other duties as assigned
Job Location
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