Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement savings plan
Career development opportunities
Employee assistance program
Job Description
Lowe's is a leading home improvement retailer that serves millions of customers every week in the United States and Canada. Founded in 1946, Lowe's has grown into a Fortune 500 company known for providing high-quality products and exceptional customer service in the home improvement industry. The company operates a vast network of stores across multiple locations, offering a wide range of products including appliances, tools, hardware, flooring, and outdoor living supplies, catering to both do-it-yourself customers and professional contractors. Lowe's commitment to innovation, customer satisfaction, and creating a safe and inclusive work environment makes it a preferred employer in retail.... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing, modifying or outputting information
- Less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
- Ability to stand, walk, bend, and reach for extended periods
- Must be at least 18 years old or meet local age requirements
- Ability to communicate effectively with customers and team members
- Willingness to work flexible hours including weekends and holidays.
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail experience as a cashier or in a customer-facing role
- Experience in identifying and selling products based on customer needs
- Ability to use retail technology such as smartphones and tablets
- Supervisory experience, including coaching and training employees, preferred
- Knowledge of store safety procedures and security risk detection
- Strong customer service and communication skills
- Ability to operate store equipment
- Basic computer skills
- Ability to multitask and manage multiple registers simultaneously
- Physical ability to lift items up to 15 pounds
- Willingness to learn and adapt to various store duties.
Job Duties
- Monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Proactively greet, assist, and engage customers on multiple registers
- Recommend products and services appropriately to customers
- Process sales transactions, returns, and refunds using the cash register
- Provide proper monetary change to front-end associates for register activities
- Coach, develop, provide feedback, and train associates in departmental duties and sales opportunities
- Supervise and support the front-end team, including loaders
- Prepare register areas at shift start and end, verifying functionality and stocking supplies
- Inspect returned merchandise for damages
- Enter and submit customer orders, verify receipts, and print loading tickets
- Review and place online orders and manage returned merchandise
- Verify product information and competitor prices for price matching
- Monitor store entrances and security systems, assist customers or associates triggering alarms
- Detect and report signs of shoplifting, theft, or security risks
- Ensure compliance with housekeeping standards to maintain cleanliness and organization
- Maintain a safe work environment by conducting safety reviews and adhering to safety protocols
- Operate store equipment including telephones, paging system, computers, CCTV surveillance, and product mixers as needed
- Open additional registers as needed to ensure coverage
- Assist in line management and quicker checkout turnaround
- Answer incoming phone calls and direct or take messages as needed
- Remove security tags and bag merchandise for customers
- Record all items used in the store on store use lists
- Perform additional duties as assigned.
Job Location
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