Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $17.70
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
401(k) retirement plan
Employee assistance program
education support programs
Business Travel Accident insurance
maternity and parental leave
Adoption assistance
Lowe's associate discount
Job Description
Lowe's is one of the largest home improvement retailers in the United States, known for offering a wide range of products from appliances and tools to home décor and garden supplies. As a company, Lowe's is committed to providing exceptional customer service and a supportive working environment. They continuously invest in their associates' development, offering multiple learning and growth opportunities, comprehensive benefits, and a workplace culture that values diversity, inclusion, and safety. Working at Lowe's means joining a dynamic team dedicated to helping customers complete their home projects efficiently and enjoyably.
The role being described is a Cashier/Customer Service Assoc... Show More
The role being described is a Cashier/Customer Service Assoc... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smart phones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
Job Qualifications
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smart phones and tablets
- 1 to 2 years of retail experience as a cashier
- Ability to lift items weighing up to 15 pounds with or without accommodation
- High school diploma or equivalent preferred
- 1 to 2 years of experience identifying and selling products based on customer needs including credit cards, installations, add-on sales, protection plans, warranties, product features, and benefits preferred
- 1 to 2 years of experience as a head cashier preferred
- 1 to 2 years of experience working in any Lowe's store department preferred
- 1 to 2 years of supervisory experience including directing, delegating, evaluating, training, and coaching employees preferred
- Less than 1 year of retail experience detecting common shoplifting signs preferred
Job Duties
- Demonstrates ability to monitor and identify customers needing assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving products to ensure accurate completion of transactions
- Thanks customers for their business and invites them to return to Lowe's
- Provides SMART customer service by executing company policies, procedures, and programs
- Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
- Listens and responds knowledgeably and promptly to customer and employee questions
- Coaches, develops, and trains associates on departmental duties and sales opportunities
- Uses cash register to process sales transactions, returns, and refunds
- Provides proper monetary change to front-end associates
- Provides supervision and support to CSA front end team
- Removes security tags and bags merchandise
- Answers incoming phone calls and directs or takes messages
- Opens additional registers as necessary
- Assists in line vesting to improve checkout speed
- Prepares register area by confirming functionality and stocking supplies
- Inspects returned merchandise for damages
- Enters and submits customer orders, prints tickets, and verifies receipts
- Reviews and places online orders and returned merchandise
- Looks up product information and competitor prices to verify price match
- Records items used in store on store use lists
- Obtains safety bags and monitors cash amounts
- Monitors merchandise entering and leaving stores
- Detects signs of shoplifting and promptly communicates them
- Maintains compliance with housekeeping standards
- Maintains a safe and secure work environment
- Adheres to all safety requirements
- Operates store equipment as needed
- Performs additional duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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