Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
flexible scheduling
Life insurance
Job Description
Lowe's is a leading home improvement retailer dedicated to providing customers with a wide range of products and services to improve, maintain, and beautify their homes. With a strong commitment to customer satisfaction, Lowe's offers an extensive selection of quality merchandise, knowledgeable staff, and a welcoming shopping environment. As a company, Lowe's values diversity, inclusion, and equal opportunity employment practices, ensuring all personnel policies are administered without regard to race, color, religion, sex, gender, age, or other protected categories. This commitment creates a supportive workplace culture where employees are empowered to deliver exceptional service and grow within the organization.
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Job Requirements
- Less than 1 year of experience using a computer including inputting and accessing information
- Less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail cashier experience
- Ability to lift items weighing up to 15 pounds with or without accommodation
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail experience as a cashier
- 1 to 2 years of supervisory experience including evaluating and coaching employees
- Experience identifying and selling products based on customer needs
- Ability to provide excellent customer service
- Competency using cash registers and retail technology
- Strong communication and interpersonal skills
- Ability to train and develop team members
- Knowledge of safety procedures and loss prevention
- Experience working in a retail environment
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area to ensure accurate completion of transactions
- Thanks the customer for their business and invites them back to shop at Lowe's
- Provides SMART customer service through the execution of company policies and programs
- Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, or loading merchandise
- Listens and responds knowledgeably to customer and employee questions
- Coaches, develops, provides feedback, and trains associates
- Uses cash register to process sales transactions, returns, and refunds
- Provides supervision and support to front end team
- Removes security tags, verifies product information, and bags merchandise
- Answers phone calls and directs or takes messages
- Opens additional registers to ensure coverage
- Prepares register area by confirming functionality and stocking supplies
- Inspects returned merchandise for damages
- Enters and submits customer orders and verifies receipts
- Reviews and places online orders and merchandise appropriately
- Looks up product information and competitor prices for price matching
- Records store use items on lists
- Monitors cash amounts and merchandise entering/exiting store
- Detects signs of shoplifting and communicates them to management
- Ensures compliance with cleanliness and safety standards
- Maintains a safe and secure work environment including safety reviews and hazard identification
- Operates store equipment as needed
- Performs other duties as assigned
Job Location
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