Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Job Description
Lowe's is a leading home improvement retailer committed to providing customers with quality products and exceptional service to help them improve and maintain their homes. Established with a vision to be the home improvement destination of choice, Lowe's offers a wide range of products including appliances, tools, hardware, and building materials. The company is known for its customer-centric approach, innovative solutions, and dedication to community involvement. With stores across the nation, Lowe's continually fosters a culture of opportunity, growth, and inclusivity for its employees.
The role at Lowe's centers on delivering outstanding customer service through various frontline responsibilities, including assist... Show More
The role at Lowe's centers on delivering outstanding customer service through various frontline responsibilities, including assist... Show More
Job Requirements
- Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smart phones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail experience as a cashier
- Experience identifying and selling products based on customer needs
- Experience using common retail technology such as smart phones and tablets
- Supervisory experience including directing, delegating, evaluating, training, and coaching employees
- Experience working in a Lowe's retail store department is preferred
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Provides SMART customer service through daily execution of Lowe's customer service policies and programs
- Coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities
- Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
- Removes security tags, verifies product information, and bags merchandise for customers
- Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm
Job Location
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