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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.50
Work Schedule
Flexible
Benefits
incentives - quarterly bonuses
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)
Job Description
Drury Hotels is a nationally recognized hospitality company committed to delivering outstanding guest experiences and fostering an inclusive and supportive work environment for its team members. Known for providing high-quality accommodations and exceptional customer service, Drury Hotels has a reputation for making guests feel welcome and valued. The company emphasizes a culture of belonging where every employee's contribution is appreciated and respected, ensuring that working at Drury Hotels is not just about having a job, but about finding a place to grow and thrive.
Located at 5175 28th Street SE in Grand Rapids, Michigan, Drury Hotels invites motivated indivi... Show More
Located at 5175 28th Street SE in Grand Rapids, Michigan, Drury Hotels invites motivated indivi... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to multitask and stay organized
- Basic cash handling skills
- Strong communication skills
- Ability to work flexible hours including evenings and weekends
- Commitment to providing excellent guest service
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction in English, both written and verbal
- Willingness and ability to work alone as scheduled
Job Duties
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions, including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service, including food preparation, setup, guest service as host or bartender, and cleanup
- Maintain a high standard of integrity, service, and hospitality promoting the Drury culture
- Provide courteous, friendly, guest service with a plus one service attitude ensuring exceptional guest experiences
Job Criteria
Experience
No experience required
Job Location
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