Full Time Front Desk Clerk | AC Washington D.C. Capitol Hill/Navy Yard

Washington, DC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $18.35

Work Schedule

Standard Hours

Day Shifts

Benefits

Competitive wages

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term and long-term disability options

401(k) Plan

Tuition Assistance

discounted room rates at Concord managed hotels

Training and development opportunities

Career advancement opportunities

Job Description

Concord Hospitality is a respected company known for delivering exceptional hospitality experiences across its managed hotels. The company prides itself on a strong company culture where every associate is valued and treated with respect, emphasizing its commitment to creating a positive and engaging work environment. Concord Hospitality operates with a foundation built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. These values guide the company in its mission to offer excellent guest services while fostering a supportive atmosphere for its employees, making it an attractive employer in the hospitality industry.

The position available is for a Front D... Show More

Job Requirements

high school diploma or equivalent
previous experience in customer service or hospitality preferred
excellent verbal and written communication skills
ability to handle cash transactions accurately
availability to work flexible hours including weekends and holidays
strong customer service orientation
ability to work as part of a team

Job Qualifications

high school diploma or equivalent
previous experience in a customer service or hospitality role preferred
excellent communication and interpersonal skills
ability to multitask and work under pressure
friendly and approachable personality
strong problem-solving skills
basic computer proficiency

Job Duties

assisting guests efficiently, courteously and professionally at all times
maintain a high level of service and hospitality
promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
post guest charges, collect payments and follow all cash handling procedures as required by Concord
handle guest mail and messages with respect to privacy and professionalism
be knowledgeable of the hotel brand and various programs including travel programs and special offers
be a great communicator to various departments and management on guest comments and concerns
respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
have full knowledge of hotel safety and emergency procedures

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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