Full-Time Food Service Host

UPMC Passavant is a premier healthcare facility located just north of downtown Pittsburgh, conveniently accessible off McKnight Blvd and only 10 minutes from Ross Park Mall. As part of the University of Pittsburgh Medical Center network, UPMC Passavant is committed to providing outstanding patient care and exceptional health services to its community. With modern facilities, advanced medical technology, and a dedicated staff, the hospital aims to deliver compassionate, patient-centered care that meets the highest standards of safety and quality. UPMC Passavant plays a vital role in the healthcare landscape of the Pittsburgh area and continually seeks talented individuals to join its team and contribute to its mission of health excellence.

The role of Food Service Host at UPMC Passavant is essential in ensuring the overall satisfaction of patients and guests with food service offerings. This position is full-time, requiring 40 hours per week, including every other weekend and holiday shift requirements. The Food Service Host utilizes exemplary customer service skills to deliver and serve nutritionally appropriate, attractive meals promptly to patients, maintaining adherence to food safety and handling procedures. This role involves direct interaction with patients, ensuring that meals are served accurately and within designated timeframes while following established departmental standards for appearance, quality, and temperature control. Additionally, the Food Service Host plays an important role in communicating patient concerns and complaints effectively to other healthcare team members to continually enhance the dining experience.

Working at UPMC Passavant as a Food Service Host offers opportunities to be part of a collaborative environment that values hygiene, infection control, and the highest standards of safety in food service operations. The Food Service Host is responsible for adhering to stringent hand hygiene practices and infection control procedures during all customer interactions. They must competently operate all food service equipment following department protocols and perform sanitation duties for their assigned workplace as per health department guidelines. A significant portion of the job requires the Food Service Host to manage patient menus, including distributing and collecting them and accurately obtaining patient selections to ensure meal preferences are met.

This role requires attention to detail, excellent interpersonal skills, and the ability to deliver superior customer service, resulting in satisfied patients and guests. UPMC Passavant provides a supportive working atmosphere where candidates can develop their skills, contribute meaningfully to patient care, and work with a team committed to excellence in healthcare food services. Additionally, for applicants under 18 years old, a valid work permit is necessary, and candidates must possess Act 34 clearance as part of standard licensure and certification requirements.

Overall, the Food Service Host position at UPMC Passavant is an excellent opportunity for those interested in contributing to the healthcare field in a food service capacity. It combines the vital elements of customer service, safety, and teamwork within a reputable hospital setting dedicated to improving the quality of life for all its patients and visitors.