Full-Time Delivery Driver - Pet Supplies (12th and Lamar)

Austin, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Paid holidays
employer-matched 401(k)
Mileage reimbursement

Job Description

Tomlinson's Feed is a beloved, locally owned pet store that has proudly served Central Texas for over 80 years. Known for its dedication to providing the healthiest products and exceptional customer service, Tomlinson's Feed has become the go-to destination for pet owners who want the best nutrition for their pets. Recognized as the winner of the Austin Chronicle's "Best of Austin" award for ten consecutive years, Tomlinson's Feed has built a reputation for quality and care that resonates deeply within the community. The company's focus on natural and healthy pet nutrition, combined with its knowledgeable and friendly staff, has established it as a trusted leader in the pet retail industry.

As a Delivery Associate at Tomlinson's Feed, you become an integral part of this passionate team. This W2 position offers a competitive starting wage of $15 per hour, with additional mileage reimbursement at 72.5 cents per mile driven, enabling average earnings between $20 and $25 per hour. Beyond competitive pay, Tomlinson's Feed values its Delivery Associates by offering comprehensive benefits including health insurance, paid time off, paid holidays, and an employer-matched 401(k), demonstrating the company's commitment to employee well-being and financial security.

Daily responsibilities as a Delivery Associate are varied and engaging. You will be responsible for loading, transporting, and delivering pet nutrition products to customers and local businesses promptly and safely. Attention to detail is crucial as you must review orders to ensure they are complete and accurate before delivery. Safe loading and unloading practices are emphasized to prevent product damage during transit. As the face of Tomlinson's Feed to many customers, providing excellent customer service is a key part of the role. You will answer questions, handle complaints, and ensure customer satisfaction with professional and friendly interactions.

Delivery Associates must adhere to assigned routes and schedules, maintain compliance with transportation laws, and keep a clean driving record to ensure safety for themselves and others. Communication and teamwork are essential, requiring coordination with the dispatching team to address any issues such as incorrect addresses or gate codes. Additionally, supporting new team members through training and ongoing education about products, promotions, and procedures enriches the team environment and enhances service quality.

Tomlinson's Feed also encourages flexibility and teamwork by inviting Delivery Associates to assist in-store duties between delivery runs, making this role dynamic and well-rounded. This is an excellent opportunity for individuals seeking to join a well-respected, community-focused company where pets' health and happiness are a priority, and employees are truly valued. If you are eager to contribute your energy and positive attitude to a team that feels like family, this role offers both rewarding work and meaningful connections.

Job Requirements

  • At least 18 years of age
  • a clean driving record
  • access to an insured vehicle which can be used for delivery
  • up to date car registration
  • a smartphone with the ability to use the delivery app to navigate
  • ability to lift up to 50 pounds regularly

Job Qualifications

  • Positive attitude and eagerness to help others
  • ability to lift up to 50 pounds regularly
  • good communication skills
  • strong customer service orientation
  • ability to follow directions and schedules
  • ability to use smartphone apps for navigation
  • team player

Job Duties

  • Load, transport, and deliver items to guests or businesses in a timely manner
  • review orders before delivery to ensure they are complete and accurate
  • load and unload items into vehicle in a safe and appropriate manner so that product will not be damaged during the delivery process
  • provide excellent customer service, answering questions, and handle complaints from guests
  • adhere to assigned routes and follow time schedules
  • abide by all transportation laws and maintain a safe driving record
  • work with dispatching team to resolve problems including order accuracy, and guest communication if needed
  • train new drivers as needed
  • complete training courses to build product knowledge and stay up to date on new promos, products, and procedures
  • assist in-store between delivery runs

Job Criteria

Experience

Entry Level (1-2 years)


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