Full Time - Customer Service Representative - Medical Receptionist - All locations + schedules
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
Work Life Balance
Career growth opportunities
Job Description
Lee Health is a leading healthcare provider in southwest Florida, known for its commitment to delivering exceptional care and improving patient outcomes. With multiple locations and a diverse team of healthcare professionals, Lee Health serves its community through a comprehensive network of hospitals, outpatient clinics, and specialized medical services. The organization prioritizes patient-centered care, innovation, and a supportive work environment that fosters growth and teamwork. As a mission-driven healthcare system, Lee Health emphasizes compassion, professionalism, and quality in every aspect of its operations, aiming to provide accessible and efficient care that meets the unique needs of each patient.
The Cus... Show More
The Cus... Show More
Job Requirements
- High school diploma or GED required
- less than 1 year clerical or administrative experience required
- BLS certification required in employee health and may be required at other locations within 90 days of hire
- excellent communication and interpersonal skills required
- proficient in IT and computer use required
- basic math skills required
- knowledge of insurance verification and medical billing helpful
Job Qualifications
- High school diploma or GED
- less than 1 year clerical or administrative experience
- insurance or customer service experience preferred
- excellent communication and interpersonal skills
- IT and computer proficiency
- knowledge of insurance verification and medical billing helpful
- BLS certification may be required within 90 days
Job Duties
- Handle telephones and patient appointment scheduling
- perform patient check-in and check-out procedures
- verify insurance and obtain pre-certifications
- process referrals and post charges
- manage initial collections and billing accuracy
- maintain medical records and support business services as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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