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Full Time Concierge | The Graystone Condominiums

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Hourly pay range $24 to $25 DOE
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k plan
HSA/FSA Plans with employer contribution
Referral Bonus
Discounted Lodging, Dining, Spa, Golf, and Retail
Employee assistance program

Job Description

Columbia Hospitality is a nationally recognized management and consulting company with over 25 years of expertise in delivering outstanding hospitality solutions and exceptional guest experiences. Their diverse portfolio encompasses award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and unique venues. Known for fostering a fun, dynamic, and nurturing work environment, Columbia Hospitality has repeatedly been named one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal. They are deeply committed to values such as accountability, creativity, enthusiasm, honesty, inclusion, and respect while... Show More

Job Requirements

  • Previous experience in customer service roles preferred
  • Ability to read, write and speak English fluently
  • Proficiency in Microsoft Office applications especially Word and Excel preferred

Job Qualifications

  • Previous experience in customer service roles preferred
  • Proficiency in Microsoft Office applications, especially Word and Excel preferred
  • Ability to read, write and speak English fluently
  • Strong communication and conflict management skills
  • Professional presence and interpersonal skills

Job Duties

  • Maintains up to date information of events both current and future occurring in region
  • Establishes professional familiarity of personal preferences, likes and dislikes of residents and guests
  • Answers the telephone in a pleasant and professional manner within three rings
  • Coordinates requests, comments and reservations through property intranet service
  • Communicates key updates and information to team members and management in a timely manner
  • Ensures proper building safety and security measures are followed at all times
  • Carefully documents the details of shift through logs and other reports for continuity
  • Maintains a close working relationship with local police and alarm monitoring services
  • Ensures unwelcomed visitors and solicitors do not enter private residences or common areas
  • Manages permissions to enter, contractor and vendor logistics and resident visitors and guests through building intranet
  • Maintains a clean, neat, organized and orderly offices and desks at all times
  • Responds to all resident and guest's requests in an expeditious, courteous and professional manner
  • Responds to all emails within 24 hours

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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