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Full Time Concierge | One88

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Hourly pay rate
Commuter parking allowance
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA plans
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Committee participation opportunities
Online Learning Platform

Job Description

Columbia Hospitality is a premier hospitality management company known for its commitment to creating exceptional experiences through its people-first approach. With a strong reputation in the hospitality industry, Columbia Hospitality operates a variety of properties including hotels, resorts, and luxury residences, emphasizing a values-driven culture that nurtures inclusivity, professional growth, and community engagement. Columbia Hospitality is dedicated to maintaining an environment where every team member feels respected, included, and empowered to contribute their unique perspectives and talents.

The Concierge role at One88, a part of Columbia Hospitality’s exceptional residential community, offers a dynamic and rewarding opportunity for individuals passionate abo... Show More

Job Requirements

  • Must be available for day shift (M-F, 6AM-2PM)
  • Ability to read, write and speak English fluently
  • Previous experience in customer service roles preferred
  • Proficiency in Microsoft Office applications, especially Word and Excel preferred

Job Qualifications

  • Previous experience in customer service roles preferred
  • Proficiency in Microsoft Office applications, especially Word and Excel preferred
  • Ability to read, write and speak English fluently

Job Duties

  • Maintains up to date information of events, both current and future, occurring in region
  • Establishes professional familiarity of personal preferences, likes and dislikes of residents and guests
  • Answers the telephone in a pleasant and professional manner within three rings
  • Coordinates requests, comments and reservations through property intranet service
  • Communicates key updates and information to team members and management in a timely manner
  • Ensures proper building safety and security measures are followed at all times
  • Carefully documents the details of shift through logs and other reports for continuity
  • Maintains a close working relationship with local police and alarm monitoring services
  • Ensures unwelcomed visitors and solicitors do not enter private residences or common areas
  • Manages permissions to enter, contractor and vendor logistics and resident visitors and guests through building intranet
  • Maintains a clean, neat, organized and orderly offices and desks at all times
  • Responds to all resident and guest's requests in an expeditious, courteous and professional manner
  • Responds to all emails within 24 hours

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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