Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Hourly pay rate
Commuter parking allowance
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k plan
HSA/FSA plans
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Online Learning Platform
Job Description
Columbia Hospitality is a renowned hospitality company known for its commitment to creating exceptional experiences and fostering a values-driven, inclusive culture. Focused on delivering high-quality service and establishing genuine connections, Columbia Hospitality operates in various hospitality sectors, including lodging, dining, and event management. The company prides itself on being a people-first organization where integrity, respect, and collaboration form the cornerstone of every interaction. Columbia Hospitality looks to attract extraordinary individuals who embody these principles and are driven to contribute positively to the community and the brand's promise of excellence.
The position available is for a Full-Time Concierge at One... Show More
The position available is for a Full-Time Concierge at One... Show More
Job Requirements
- Must be available for day shift (M-F, 6AM-2PM)
- previous experience in customer service roles preferred
- ability to read, write and speak English fluently to read, analyze and comprehend simple instructions, short correspondence and memos
- proficiency in Microsoft Office applications, especially Word and Excel preferred
Job Qualifications
- Previous experience in customer service roles preferred
- proficiency in Microsoft Office applications, especially Word and Excel preferred
- ability to read, write and speak English fluently to read, analyze and comprehend simple instructions, short correspondence and memos
Job Duties
- Maintains up to date information of current and future events in the region
- establishes professional familiarity with personal preferences, likes and dislikes of residents and guests
- answers the telephone in a pleasant and professional manner within three rings
- coordinates requests, comments and reservations through property intranet service
- communicates key updates and information to team members and management in a timely manner
- ensures proper building safety and security measures are followed at all times
- carefully documents the details of shift through logs and other reports for continuity
- maintains a close working relationship with local police and alarm monitoring services
- ensures unwelcomed visitors and solicitors do not enter private residences or common areas
- manages permissions to enter, contractor and vendor logistics and resident visitors and guests through building intranet
- maintains a clean, neat, organized and orderly office and desk at all times
- responds to all resident and guest requests in an expeditious, courteous and professional manner
- responds to all emails within 24 hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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